Closed
Cwmpas ICT Support Services 0822
Descriptions
Cwmpas wishes to engage in a three-year strategic partnership with the selected ICT support supplier. Cwmpas currently employs approximately 103 staff and some 3rd party consultants who work on our behalf and occasionally access our systems.We are seeking an experienced and innovative supplier to invest in, develop and provide a range of ICT support services through a strategic partnering arrangement, based on using an external ICT support provider to complement Cwmpas’ ICT Manager.In addition, the strategic partner is expected to apply its experience of using innovative ICT services to enable the achievement of strategic goals, including service improvements and cost savings. The principal outputs of the ICT Service Contract will be to maintain and improve relevance, costs, effectiveness, and resilience of the ICT services.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=124220.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Timeline
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Tender Regions
CPV Codes
72700000 - Computer network services
72000000 - IT services: consulting, software development, Internet and support
72900000 - Computer back-up and catalogue conversion services
72600000 - Computer support and consultancy services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
data backup
digital archiving
system replication
catalog digitization
media conversion
offsite backup
backup integrity verification
legacy data migration
archive format conversion
recovery readiness
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
