Awarded
CYNET Subscription eAuction
Descriptions
We want to procure a 5 year service agreement for Cynet EDR and SOC, comprising of these three service components below. We require an annual payment structure, not an upfront payment.
• Cynet All-In-One Subscription - for 100 endpoints
• Cynet CLM - 15GB 90 Day Retention plus added Cold Storage Retention for lifetime of Cynet subscription
• Cynet Platinum Support
This will be for our Berkhamsted site.
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72253200 - Systems support services
72250000 - System and support services
72610000 - Computer support services
48517000 - IT software package
Keywords
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
platform support modules
OS assistance services
infrastructure troubleshooting
server uptime monitoring
patch application support
remote diagnostics services
software maintenance workflows
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
