Awarded
DA - Edison 365 application support (UID 137M)
Descriptions
Contract for the service of Edison 365 system for the period of 36 months + 1 x 12 month optional extension period. Supplier is providing license to use the system under G Cloud 14 CCS framework, and this award is directly related to technical support of the licensed system. Another company cannot provide a service to this system, hence the need to Contract this requirement under direct award rather than open competition, for means of system compatibility.
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Tender Regions
CPV Codes
72261000 - Software support services
Keywords
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors