Data Centre Hosting.

Descriptions

Computer-related management services. Computer support and consultancy services. Information systems. The data centre partner should be able to offer the following:— Fully redundant environments: N+1 redundancy (Power, internal network connectivity, redundant diverse external connections etc.)— A high level of physical security with appropriate monitoring and control— ISO27001 information security accreditation— Business impact levels compliant to (at least) IL2— Virgin Media Business POP (VMB work with Metro to provide network connectivity)— Data centre staff on site 24/7/365— Data centre to be accessible by Metro staff 24/7/365 (by arrangement if necessary)The data centre partner should offer flexibility surrounding data centre hosting solutions. Metro will be seeking a partner who can provide services beyond pure rack space i.e. IaaS, co-location or a hybrid solution. The data centre partner could be able to offer the following:— The provider may be able to procure (and manage) a new, dedicated, hardware infrastructure for Metro— The provider may be able to be able to offer access to a Managed Virtual Infrastructure (IaaS)— The provider should be able to supply rack space exclusive to Metro (in a pure co-location and hybrid scenarios)— The provider may be able to offer a hybrid solution of rack space, IaaS and managed infrastructureA range of bespoke service support arrangements should also be offered, allowing Metro ICT staff to focus on critical delivery. The data centre partner could be able to offer the following:— a hands and eyes support— co-operate with 3rd party vendors undertaking work on behalf of Metro— monitoring and alerting services— hardware patching for co-located infrastructure (servers, SANs, Fabric)— OS level patching for co-located servers— manage back-up tape rotation, if required— back-up as a service— a managed firewall as a serviceThe Data Centre Hosting provider should demonstrate experience in migrating infrastructure services, not only for assurance but also to ensure a range of consultancy needs can be met if and when required.A Data Centre provider is being sought not only for hosting existing infrastructure but also to offer possible solutions to future projects.