Debt Recovery Service - Hywel Dda University Health Board

Descriptions

Hywel Dda University Health Board require a debt recovery specialist to provide:•A comprehensive debt collection service for debts that have remained unpaid for a period of 56 days having already been through our internal credit control processes to recover payment. The service will include:•Recovery of the debt through the agent’s direct actions.•Providing advice on the most cost effective course of action where the agent is unable to recover the debt - such as court action.•Advise on the best and most cost effective enforcement action for recovery of debts when court action finds in favour of the health board.•Ensure that all recovery actions are legitimate and will not give rise to reputational damage of the health board.•Handle in excess of 50 new referrals per annum.•Liaise with HDHB Income Recovery department on a regular basis and keep them informed of the progress in securing repayment of the debts referred to them.•Provide status reports of all referred debts at least on a monthly basis.-•Provide assistance to HDHB in completing necessary court documents if required.•Provide solicitor representation at Court if necessary.•Notify HDHB of any responses from debtors and liaise with Income Recovery department to obtain agreement to any repayment plans suggested.•Provide a monthly statement of any monies received on behalf of HDHB and remit to HDHB bank account on a timely basis.•Provide advice to the HDHB in respect of debt recovery, bankruptcy, insolvency and receivership issues.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.uk/search/search_switch.aspx?ID=40758