Awarded

Department for Business and Trade- Business Support Service (tendered as 'Business Information Service 2024')

Descriptions

The Department for Business and Trade is seeking to award to a supplier to provide a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. ....see more

Timeline

Published Date :

5th Jan 2024 2 years ago

Deadline :

22nd Sep 2023 2 years ago

Contract Start :

1st Jan 2024

Contract End :

31st Mar 2025

Keywords

customer care

CRM calls

office support

client support

client relations

service desk

inbound/outbound calls

customer interaction

business facilitation

multi-channel support

management advisory

helpdesk call centre

corporate consulting

public office operations

process optimization

state agency support

business consultancy

bureaucratic services

institutional oversight

operational improvement

management services

misc business services

operational services

organizational strategy

help desk services

call handling services

call queue management

government management

telemarketing operations

consumer assistance

call centre services

after-sales support

customer services

professional consulting services

civil sector coordination

administrative framework implementation

customer contact management

miscellaneous corporate services

regulatory administration

ad hoc business assistance

non-specialized business services

professional service diversity

policy enforcement services

service experience management

general corporate support

administrative governance

contact centre operations

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Workflows

Status :

Awarded

Procedure :

OpenOJEU

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk