Development Management & Business and Community Protection Software

Descriptions

Flintshire County Council (The Council) is looking to procure software that covers both Development Management and Business and Community Protection functions. Service functions include Planning, Planning Enforcement, Building Control, Minerals and Waste Planning, Land Charges, Highways Development Control, Rights of Way, Flood Risk Management, Trading Standards Compliance and Animal Health, Trading Standards Investigations, Environmental Control, Health and Safety, Empty Homes, Food Safety and Food Standards and Disabled Facilities Grants.The project is aiming to undergo a business transformation process to facilitate change from the current 20 year old core business system (Civica APP) to a more modern, cross service end to end solution. Key drivers include the opportunity to increase digital working and digital engagement with our customers, robust performance management and mobile working. Key functional requirements will include Software as a Service model, off line functionality, integration with our customer interface and CRM system, integration with customer portal, Welsh language functionality, Public Portal, GIS functionality and integration, E-mail and calendar integration, management information and reporting including Welsh Government statutory reporting requirements, integration with Flintshire Local Land and Property Gazetteer, payment functionality, ISO 27001 accreditation.The Council would like to invite expressions of interest with a view to potentially invite suppliers in to demonstrate their software functionality. If you are able to provide software that covers both areas please email procurement@flintshire.gov.uk with a brief overview of your system functionality.We anticipate that potential providers will be asked to demonstrate their systems end of May / beginning of June 2019. Notice will be given to suppliers who express an interest.