Device Order Fulfilment for Emergency Services Network (ESN)

Descriptions

Device Order Fulfilment (DOF). Device Lifecycle Service. Lifecycle managed service on behalf of all 3 Emergency Services for transition to deliver 'Emergency Services Network Ready' (i.e. fully built and configured but un-activated) devices. This will include forward and reverse logistics. The Home Office are responsible for delivery the emergency services mobile communications programme (ESMCP) that will provide the next generation communication system for the 3 emergency services (police, fire and rescue, and ambulance) and other public safety users. This system will be called the emergency services network (ESN). ESN will provide the next generation integrated critical voice and broadband data services for the 3 emergency services. The procurement will include (but is not limited to ) the following requirements from a single delivery partner: • SIM cards • handheld devices and associated catalogue items; • vehicle devices and associated catalogue items; • optionally vehicle gateways; • accessories and parts kits (antennas, wiring looms etc.); • assembly of multiple components ready for use pre activation • vehicle installation services • field support services;