Open in a 1 year

Digital Family Hub

Descriptions

West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support residents in accessing services. However, these do not meet the full requirements of the Department for Education’s (DfE) for a universal front door. Family Hubs must be built around three core delivery principles: Access, Relationships, and Connections. Each area is expected to meet minimum standards to provide digital access to information, guidance, and support across all aspects of the programme. This includes offering a universal ‘front door’—a one-stop shop for family support services that integrates both physical and virtual access. To meet and exceed these expectations, West Berkshire’s Family Hubs are seeking a digital transformation solution. The goal is to go beyond the DfE’s minimum requirements and deliver broader improvements to the local digital infrastructure, enabling more coordinated, effective support for early intervention, prevention, and family services across partner organisations.

Timeline

Published Date :

4th Jul 2025 Today

Deadline :

4th Jul 2026 in a 1 year

Contract Start :

1st Sep 2025

Contract End :

30th Aug 2028

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors