Open Closing in a 5 months
Digital Family Hub
Descriptions
West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support residents in accessing services. However, these do not meet the full requirements of the Department for Education's (DfE) for a universal front door.
Family Hubs must be built around three core delivery principles: Access, Relationships, and Connections. Each area is expected to meet minimum standards to provide digital access to information, guidance, and support across all aspects of the programme. This includes offering a universal 'front door'-a one-stop shop for family support services that integrates both physical and virtual access.
To meet and exceed these expectations, West Berkshire's Family Hubs are seeking a digital transformation solution. The goal is to go beyond the DfE's minimum requirements and deliver broader improvements to the local digital infrastructure, enabling more coordinated, effective support for early intervention, prevention, and family services across partner organisations.
Timeline
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Tender Regions
CPV Codes
48510000 - Communication software package
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
72000000 - IT services: consulting, software development, Internet and support
48200000 - Networking, Internet and intranet software package
72212211 - Platform interconnectivity software development services
48900000 - Miscellaneous software package and computer systems
48190000 - Educational software package
Keywords
IT consulting
web services
network support
cloud services
IT outsourcing
document layout platform
text/voice/chat platform
task planner software
software development
cybersecurity support
productivity dashboard
legacy system connectors
e-learning application
application maintenance
integrated IT solution
raster image editor
presence status manager
API gateway development
service bus modules
vector drawing tools
digital calendar system
real-time alert system
turnkey IT system
educational ICT solution
help desk services
digital transformation
EDI integration software
internal messaging hub
technical support
network services suite
mixed-license software
spreadsheet creator
teaching tools software
instant messaging client
bespoke systems package
office suite software
system integration
presentation builder
software customization
training platform
notification dispatcher
message encryption client
multi-purpose software toolkit
IT infrastructure management
communication history tool
web connectivity platform
networking software package
educational software package
authentication bridge development
contract-based software set
cross-platform interface tools
cross-platform system bundle
protocol bridging services
data transformation middleware
unified communications tool
internet intranet application
vendor-neutral software pack
platform integration programming
diverse application suite
software bundle installer
threaded conversation interface
desktop publishing solution
Tender Lot Details & Award Criteria
1 Tender Lots
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