Open in a 11 months

Digital Family Hub

Descriptions

West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support residents in accessing services. However, these do not meet the full requirements of the Department for Education's (DfE) for a universal front door.

Family Hubs must be built around three core delivery principles: Access, Relationships, and Connections. Each area is expected to meet minimum standards to provide digital access to information, guidance, and support across all aspects of the programme. This includes offering a universal 'front door'-a one-stop shop for family support services that integrates both physical and virtual access.

To meet and exceed these expectations, West Berkshire's Family Hubs are seeking a digital transformation solution. The goal is to go beyond the DfE's minimum requirements and deliver broader improvements to the local digital infrastructure, enabling more coordinated, effective support for early intervention, prevention, and family services across partner organisations.

Timeline

Published Date :

4th Jul 2025 21 days ago

Deadline :

4th Jul 2026 in a 11 months

Contract Start :

1st Sep 2025

Contract End :

30th Aug 2028

Keywords

educational software package

e-learning application

teaching tools software

training platform

educational ICT solution

networking software package

internet intranet application

network services suite

web connectivity platform

office suite software

vector drawing tools

raster image editor

digital calendar system

task planner software

document layout platform

spreadsheet creator

desktop publishing solution

presentation builder

productivity dashboard

instant messaging client

unified communications tool

presence status manager

text/voice/chat platform

internal messaging hub

notification dispatcher

threaded conversation interface

real-time alert system

communication history tool

message encryption client

software bundle installer

integrated IT solution

diverse application suite

bespoke systems package

multi-purpose software toolkit

turnkey IT system

mixed-license software

cross-platform system bundle

vendor-neutral software pack

contract-based software set :contentReference[oaicite:1]{index=1}

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

platform integration programming

API gateway development

service bus modules

data transformation middleware

cross-platform interface tools

legacy system connectors

EDI integration software

authentication bridge development

protocol bridging services

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors