Awarded
Digital Services.
Descriptions
Crown Commercial Service as a contracting authority has put in place a Pan government collaborative Framework Agreement for use by UK public sector bodies identified at VI.3) (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities. This procurement will provide access to Digital Services; building digital services requires a range of capabilities and roles.Capabilities to be supplied through the Digital Services framework:— Software Engineering and Ongoing Support;— Product Development and Service Design;— Agile Delivery Management;— Front-end Design and Interaction Design;— Content Design and Development;— System Administration and Web Operations;— User Research;— Embedding Agile.Roles to be supplied through the Digital Services framework:— Developer (Junior and Senior);— Technical Architect (Junior and Senior);— Delivery Manager (Junior and Senior);— Product Manager (Junior and Senior);— Business Analyst (Junior and Senior);— Designer (Junior and Senior);— Content Designer (Junior and Senior);— Web Operations (Junior and Senior);— Security Specialist (Junior and Senior);— Database Specialist (Junior and Senior);— Network Specialist (Junior and Senior);— Researcher (Junior and Senior);— Agile Coach (Senior Only).Experience:This framework requires Suppliers who work in an agile way. Suppliers must develop digital services adhering to the Government Service Design Manual that meet the Digital by Default Service Standards.This means:— Putting the user at the centre;— Iterate against user feedback;— Emphasis on producing working software and releasing it often by building and testing in small 23 week sprints;— Working quickly to deliver improvements to a service;— All members of the team located in the same place.Open standards, open source:Suppliers are required to develop digital services to open standards as defined in the Government Service Design Manual. Where there is no significant overall cost difference between open and non-open source products that fulfil minimum and essential capabilities, open source will be selected on the basis of its inherent flexibility. Further details on the approach to be adopted are detailed in the Government Service Design Manual. Suppliers who are in the right place. Suppliers are required to work where Government is. Working in an Agile way means a customer's and supplier's Digital teams working together, collaboratively and collocated (i.e. the whole project team are in the same physical location. Please refer to the Government Digital Service Service Design Manual for further information on the required service standards https://www.gov.uk/servicemanual
Timeline
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Tender Regions
CPV Codes
72243000 - Programming services
72000000 - IT services: consulting, software development, Internet and support
73110000 - Research services
72211000 - Programming services of systems and user software
72223000 - Information technology requirements review services
72232000 - Development of transaction processing and custom software
79300000 - Market and economic research; polling and statistics
72221000 - Business analysis consultancy services
73111000 - Research laboratory services
72260000 - Software-related services
72244000 - Prototyping services
72230000 - Custom software development services
72212000 - Programming services of application software
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
system software programming
user interface development
middleware development
systems integration programming
backend engineering
user software design
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
business process modeling
requirements gathering
cost-benefit analysis
stakeholder workshops
business requirement specification
workflow improvement
business case development
KPI definition
functional analysis
impact assessment
requirements elicitation
requirement validation
use case modeling
functional specification drafting
gap analysis
requirement traceability
stakeholder requirement workshops
feasibility validation
requirement prioritization
system requirement sign-off
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
payment gateway module development
transactional recordkeeping systems
secure checkout engine
ledger automation
banking software coding
settlement processing routines
invoice and billing integration
financial API coding
high-volume transaction systems
application coding
module scripting
algorithm implementation
backend integration
frontend logic development
code optimization
custom script writing
object-oriented programming
function testing support
API endpoint development
rapid software prototyping
functional UI demo creation
proof-of-concept development
MVP deployment
early-stage feature testing
iterative interface refinement
concept validation builds
feedback-driven prototype cycles
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
research studies
scientific analysis
literature review
knowledge acquisition
academic investigation
project evaluation
data interpretation
exploratory research
technical review
strategic research planning
lab testing
sample analysis
controlled experiments
instrumentation services
chemical testing
biological assays
analytical procedures
measurement validation
laboratory reporting
scientific trials
Market and economic research
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors