Awarded
Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance
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Descriptions
Procurement of a future ready product with abilities as set out in the specification below, which will provide a 'one stop shop' solution across Waste, Street Cleansing and Grounds Maintenance operations using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation.
These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a far superior customer experience.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
Keywords
IT systems
digital solutions
enterprise software
application software
packaged applications
software package and information systems
Workflows
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