Awarded
DoJ - NICTS - The Parole Commissioners NI - Case Management System and Upload Portal
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Descriptions
The purpose of this procurement is to: • Develop and implement a comprehensive case management system incorporating the data held within the existing Parole Commissioners of Northern Ireland (PCNI) case management system and supporting excel documentation (this consists of basic/non-complex case information) to support the work of PCNI in the discharge of their functions. • Provide an upload portal that allows for referral submissions and dossiers to be transferred between the Northern Ireland Prison Service (NIPS) and PCNI. • Provide technical support and maintenance for the term of the contract plus the facility to make change requests. This contract will start on the Contract Commencement Date and include a period of development up to the Service Commencement Date (This must be no later than 31st August 2023). The support and maintenance will commence following system Service Commencement Date until expiry of the initial period of four years plus two optional extension periods of 12 months each.
Timeline
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72500000 - Computer-related services
72250000 - System and support services
48600000 - Database and operating software package
72210000 - Programming services of packaged software products
Keywords
IT consulting
web services
network support
cloud services
systems analysis
coding services
IT asset support
backup-ready OS
IT outsourcing
software integration
tech assistance packages
software development
cybersecurity support
solution architecture
application maintenance
software configuration
workstation management
full-cycle IT support
system core software
operating system suite
requirements analysis
managed systems support
endpoint management
help desk services
software programming
digital transformation
software consultancy
technical support
storage management OS
application engineering
transaction-capable OS
system utility bundle
system integration
software customization
database engine software
file system manager
IT support framework
user support coverage
ERP implementation
third party software adaptation
IT infrastructure management
product integration services
system lifecycle administration
packaged software customization
infrastructure maintenance
computer utility coordination
general computing assistance
end-to-end system services
kernel-level database toolset
software patch integration
on-premise system support
custom software development
digital service provisioning
integrated system operations
reactive and proactive IT services
database OS integrated package
integrated tech solutions
technology operations assistance
Workflows
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Details
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Buyer Information
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