Awarded
DoJ - NICTS - The Parole Commissioners NI - Case Management System and Upload Portal
Descriptions
The purpose of this procurement is to: • Develop and implement a comprehensive case management system incorporating the data held within the existing Parole Commissioners of Northern Ireland (PCNI) case management system and supporting excel documentation (this consists of basic/non-complex case information) to support the work of PCNI in the discharge of their functions. • Provide an upload portal that allows for referral submissions and dossiers to be transferred between the Northern Ireland Prison Service (NIPS) and PCNI. • Provide technical support and maintenance for the term of the contract plus the facility to make change requests. This contract will start on the Contract Commencement Date and include a period of development up to the Service Commencement Date (This must be no later than 31st August 2023). The support and maintenance will commence following system Service Commencement Date until expiry of the initial period of four years plus two optional extension periods of 12 months each.
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72500000 - Computer-related services
72250000 - System and support services
48600000 - Database and operating software package
72210000 - Programming services of packaged software products
Keywords
database engine software
operating system suite
system core software
database‑OS integrated package
storage management OS
kernel-level database toolset
transaction-capable OS
file system manager
backup-ready OS
system utility bundle
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors