Open Closing in a 28 days

DOJ – OPONI – Provision, implementation and Support of a Case Management System and On-line Complaints Portal

Descriptions

The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract). OPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI’s continuous improvement priorities. Suppliers should refer to the ID 6127895 -Schedule 2 - Specification for full detail on the deliverables/requirements of this contract This procurement is for the award of a public contract through a competitive flexible procedure in accordance with section 20(1) and (2)(b) of the PA 2023.

Timeline

Published Date :

12th Sep 2025 3 days ago

Deadline :

13th Oct 2025 in a 28 days

Contract Start :

17th Nov 2025

Contract End :

16th Jun 2031

Tender Regions

Keywords

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

electronic filing system

document archiving software

records management suite

digital document repository

metadata-driven DMS

version control software

compliance document storage

workflow-enabled DMS

enterprise document platform

secure document library

DMS solution

document indexing tool

automated document capture

enterprise content management

audit-friendly document tracker

document lifecycle manager

collaborative document portal

paperless office system

regulated records management

scalable document infrastructure

integrated software suite

modular application bundle

enterprise software package

cross-functional platform

multi-module software bundle

all-in-one solution

unified business suite

plug-in enabled suite

composite software system

scalable application package

enterprise IT toolset

system utilities bundle

network management suite

IT service desk software

configuration deployment tool

infrastructure monitoring platform

patch management utility

IT asset inventory

IT workflow engine

systems automation package

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

software programming

software consultancy

custom software development

systems analysis

application engineering

solution architecture

software integration

coding services

requirements analysis

document management

DMS integration

workflow automation

content versioning

metadata tagging

information lifecycle control

access permissions

archiving tools

audit trail modules

enterprise collaboration

data services

IT data solutions

digital information services

database solutions

information retrieval

structured data operations

electronic records management

data asset handling

info-tech data support

enterprise data workflows

application hosting services

SaaS platforms

cloud application delivery

on-demand app services

managed software hosting

enterprise app solutions

subscription-based software

web app hosting

hosted business applications

remote application delivery

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors