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Early Market Engagement Webinar and RFI - Generic Identity Verification Service (GIDV)
Descriptions
Home Office Supplier Engagement - Market Engagement Generic Identity Verification Service (GIDV) Service Re-procurement
The Home Office is preparing to reprocure its General Identity Verification Solution (GIDV), a critical service supporting passport chip verification and facial matching for individuals requiring identity verification for UK entry or residency. The new tender is expected to be launched in 2026.
To ensure the future procurement is well-informed and attractive to the market, we are conducting early market engagement and inviting suppliers to participate in a Webinar and complete a Request for Information (RFI) questionnaire.
This is an opportunity for suppliers with relevant capabilities in biometric identity verification, facial recognition, chip reading, liveness detection, and secure integration with government systems to help shape the future of this essential service.
Webinar Details
- Date: Thursday, 31st October 2025
- Time: 10:00 AM (UK time)
- Location: Microsoft Teams
- Registration Link:
Copy the URL below or click on attachment 1 URL: https://events.teams.microsoft.com/event/f92fe047-b791-465b-a03f-20a959ab0e5f@f24d93ec-b291-4192-a08a-f182245945c2 to register for the Webinar by Wednesday 30th October 17:00 (UK time)
Next Steps for Suppliers
1. Register and attend the Webinar to learn more about the GIDV programme and procurement plans.
2. Download and complete the RFI questionnaire post Webinar, which includes questions on your organisation's capabilities, financials, technology readiness, and service delivery models.
3. Submit your completed RFI response via the JAGGAER eSourcing portal.
The RFI will help the Home Office understand market capabilities, assess supplier interest, and refine the procurement strategy. Your input will be instrumental in shaping the requirements and ensuring the competition is accessible and commercially viable
Procurement Overview
- Estimated Contract Value: Up to £125 million
- Expected Contract Term: 5 years + 1 year + 1 year
- Route to Market: Competitive Flexible Procedure
- Fingerprint self-enrolment may be explored via pilot or proof-of-concept during the contract term.
Important Notes
- Participation in this market engagement is voluntary and non-evaluative.
- Responses will not be scored or used in any future tender evaluation.
- All information shared will be managed in accordance with FOIA and confidentiality principles outlined in the RFI.
- The Home Office will not be liable for any costs incurred in completing and submitting this voluntary questionnaire
Help shape the future of identity verification in UK immigration. We look forward to your participation.
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Tender Regions
CPV Codes
72261000 - Software support services
35125110 - Biometric sensors
72212517 - IT software development services
48517000 - IT software package
Keywords
biometric sensors
fingerprint sensors
facial sensors
iris sensors
biometric detection devices
access biometrics
security biometrics
touch biometric sensors
identity biometrics
biometric scanners
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
enterprise IT module programming
backend service development
platform module coding
microservices implementation
system architecture modules
API gateway creation
backend scalability support
server-side logic design
integration adapters
IT toolchain development
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
