Open Closing in a 3 months
Energy Comapny Customer Relation Management System (CRM)
Descriptions
Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48781000 - System management software package
72210000 - Programming services of packaged software products
72260000 - Software-related services
Keywords
IT asset monitor
user manual creation
resource monitoring tool
software configuration
system event logger
integration planning
version upgrade support
training and onboarding
deployment assistance
task automation suite
user account manager
system alert engine
ERP implementation
configuration compliance checker
third party software adaptation
product integration services
packaged software customization
software patch integration
software lifecycle guidance
tech writing and documentation
process control dashboard
patch deployment software
performance tuning utility
platform migration services
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
