Open Closing in a 6 months
Energy Comapny Customer Relation Management System (CRM)
Descriptions
Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.
Timeline
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Tender Regions
CPV Codes
48781000 - System management software package
72210000 - Programming services of packaged software products
72260000 - Software-related services
Keywords
resource monitoring tool
process control dashboard
user account manager
task automation suite
system alert engine
configuration compliance checker
patch deployment software
IT asset monitor
system event logger
performance tuning utility
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
