Closed
Enrolment Support Services - International Students
Descriptions
The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview. Application processing includes: o Qualifying and processing student applications. Ensuring applications are completed correctly and fully with relevant accompanying documents included. Following-up on in-complete applications and tracking reasons for delays. o Matching eligibility of applicants against entry criteria and issuing offer letters to qualified applicants. o Updating applicant records on Brighton's admissions systems. o Consulting with the Brighton based team about borderline applications. o Supporting the CAS team with the delivery of pre-CAS interviews. o Reporting regularly on progress and working to agreed KPI's. It is expected that the conversion support services will work under the direction of the University of Brighton's Marketing & Recruitment Team and will include: o email marketing campaigns to applications at the enquiry stage that generate new applications. o email marketing campaigns at offer holder stage that drive conversion. o Undertake work to enhance offer to enrolment conversion rates. o Proactively develop initiatives to enhance and improve conversion. o Gain marketing intelligence through telephone campaigns e.g. reasons why students are accepting/declining their offer or other sentiments as required by the University. o Develop and execute an offer to enrolment phone call strategy that provides a high level of service and care to offer holders.
Timeline
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Tender Regions
London
Ireland
Channel Islands
Isle of Man
Northern Ireland
Scotland
Wales
England
West Midlands
East Midlands
Yorkshire and The Humber
East of England
North East
South West
North West
South East
CPV Codes
75121000 - Administrative educational services
80300000 - Higher education services
Keywords
education policy administration
school regulation
academic support services
education licensing
curriculum oversight
exam body coordination
education sector governance
institutional approval services
public learning administration
training program certification
university education
academic degrees
undergraduate programs
postgraduate studies
academic instruction
college courses
tertiary education
research-based learning
academic faculties
institutional teaching
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
