Awarded
Enterprise Resource Planning (ERP) Solution.
Descriptions
Circle is one of the UK's leading providers of affordable housing. With a team of more than 2 500 staff, Circle owns and manages more than 66 000 homes, including supported and sheltered housing, for around 300,000 residents across the UK. Circle builds circa 1 500 homes each year and we have a development plan to build 2 500 affordable homes in the next three years.Circle is currently undertaking a large Transformation Programme called Fast Forward Circle (FFC) in order to re-organise the business in an optimal way to deliver the future strategy and vision. FFC will help us as an organisation to grow, increase the level of resources that we have to invest and enhance life chances for our customers.Technology is a key part of the FFC programme and Circle is committed to making the necessary investment in technology to enhance the way our colleagues work and to transform the customer experience.In terms of the enabling services, we are looking to simplify and standardise processes within Circle, enabling staff to reliably get things done using shared support services, which will increasingly be accessed and delivered digitally. The way we provide these services needs to: Put customers are at the heart of what we do; Empower and engage colleagues; Provide managers with reliable and efficient support; and Provide the quality we need at a cost we can afford.The purpose of this contract is for delivery of an Enterprise Resource Planning (ERP) solution and the associated implementation services to fully support Circle's vision for enabling services across the business. The solution will also be required to provide the functionality to support partners in efficiently delivering customer service requests.
Timeline
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Tender Regions
Wales
CPV Codes
48000000 - Software package and information systems
72224100 - System implementation planning services
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72120000 - Hardware disaster-recovery consultancy services
72211000 - Programming services of systems and user software
48450000 - Time accounting or human resources software package
48444000 - Accounting system
72212100 - Industry specific software development services
48490000 - Procurement software package
72232000 - Development of transaction processing and custom software
72263000 - Software implementation services
72253200 - Systems support services
72250000 - System and support services
48100000 - Industry specific software package
72212220 - Internet and intranet software development services
72246000 - Systems consultancy services
72210000 - Programming services of packaged software products
72212517 - IT software development services
72265000 - Software configuration services
72254000 - Software Testing
72212217 - Transaction-processing software development services
72227000 - Software integration consultancy services
48451000 - Enterprise resource planning software package
48442000 - Financial systems software package
48444100 - Billing system
72212000 - Programming services of application software
72200000 - Software programming and consultancy services
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
core banking system
treasury management software
payment processing platform
fund transfer engine
financial transaction hub
loan origination system
interest calculation module
account aggregation tool
anti-fraud analytics
compliance ledger system
financial ledger manager
bookkeeping engine
chart of accounts tool
audit trail system
multi-currency ledger
balance checking module
fiscal period management
journal posting interface
accrual accounting software
compliance reporting engine
invoice generation engine
recurring billing scheduler
payment tracking module
usage billing tool
subscriber billing platform
rate plan configurator
billing data API
invoice validation system
payment reminder module
billing analytics dashboard
timesheet tracker
attendance recording tool
leave management system
workforce scheduling module
overtime calculation engine
resource utilization dashboard
shift scheduling app
employee time audit tool
payroll period integration
labor cost analyzer
ERP suite
integrated enterprise system
modules orchestration engine
supply chain planner
procurement module
financial backbone platform
HR integration interface
manufacturing execution system
business process automation
inventory-finance link
e-procurement platform
tender management system
supplier evaluation tool
contract lifecycle manager
purchase order automation
vendor bid portal
sourcing analytics suite
RFQ workflow system
procurement compliance tool
spend analysis engine
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
disaster recovery hardware
backup infrastructure planning
failover systems design
redundancy consultancy
business continuity hardware
recovery site setup
hardware resilience assessment
fault‑tolerant systems advice
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
system software programming
user interface development
middleware development
systems integration programming
backend engineering
user software design
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
vertical market applications
regulatory software development
compliance application coding
sector-focused solutions
domain-specific modules
transaction logging systems
ACID-compliant modules
online payment gateways
batch processing systems
rollback mechanisms
financial transaction validation
portal development
intranet CMS integration
web portal frameworks
internal web services
authentication gateways
collaborative platform programming
enterprise IT module programming
backend service development
platform module coding
microservices implementation
system architecture modules
API gateway creation
backend scalability support
server-side logic design
integration adapters
IT toolchain development
deployment strategy design
phased rollout planning
resource allocation models
implementation milestone mapping
changeover strategy
legacy system transition
infrastructure provisioning plans
risk mitigation in deployment
go-live readiness assessment
system cutover timeline
integration architecture design
cross-platform interface planning
middleware advisory services
API orchestration strategies
system handshake protocol design
legacy system compatibility consulting
data exchange model alignment
service layer integration mapping
payment gateway module development
transactional recordkeeping systems
secure checkout engine
ledger automation
banking software coding
settlement processing routines
invoice and billing integration
financial API coding
high-volume transaction systems
IT systems advisory
infrastructure assessment
integration strategy design
systems modernization consulting
platform compatibility analysis
architecture blueprint planning
system lifecycle guidance
scalability consulting
capacity planning
enterprise IT evaluation
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
platform support modules
OS assistance services
infrastructure troubleshooting
server uptime monitoring
patch application support
remote diagnostics services
software maintenance workflows
functional testing
performance testing
regression testing
usability testing
unit testing
system testing
integration testing
acceptance testing
test automation
quality assurance
deployment scripting
integration with existing systems
post-install configuration
rollout planning
change management assistance
implementation success tracking
feature enablement setup
initial system setup
custom module activation
environment variable tuning
feature enablement scripting
user access setup
parameterization logic
license activation configuration
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
