Awarded
Enterprise Resource Planning (ERP) Solution.
Descriptions
Circle is one of the UK's leading providers of affordable housing. With a team of more than 2 500 staff, Circle owns and manages more than 66 000 homes, including supported and sheltered housing, for around 300,000 residents across the UK. Circle builds circa 1 500 homes each year and we have a development plan to build 2 500 affordable homes in the next three years.Circle is currently undertaking a large Transformation Programme called Fast Forward Circle (FFC) in order to re-organise the business in an optimal way to deliver the future strategy and vision. FFC will help us as an organisation to grow, increase the level of resources that we have to invest and enhance life chances for our customers.Technology is a key part of the FFC programme and Circle is committed to making the necessary investment in technology to enhance the way our colleagues work and to transform the customer experience.In terms of the enabling services, we are looking to simplify and standardise processes within Circle, enabling staff to reliably get things done using shared support services, which will increasingly be accessed and delivered digitally. The way we provide these services needs to: Put customers are at the heart of what we do; Empower and engage colleagues; Provide managers with reliable and efficient support; and Provide the quality we need at a cost we can afford.The purpose of this contract is for delivery of an Enterprise Resource Planning (ERP) solution and the associated implementation services to fully support Circle's vision for enabling services across the business. The solution will also be required to provide the functionality to support partners in efficiently delivering customer service requests.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72224100 - System implementation planning services
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72120000 - Hardware disaster-recovery consultancy services
72211000 - Programming services of systems and user software
48450000 - Time accounting or human resources software package
48444000 - Accounting system
72212100 - Industry specific software development services
48490000 - Procurement software package
72232000 - Development of transaction processing and custom software
72263000 - Software implementation services
72253200 - Systems support services
72250000 - System and support services
48100000 - Industry specific software package
72212220 - Internet and intranet software development services
72246000 - Systems consultancy services
72210000 - Programming services of packaged software products
72212517 - IT software development services
72265000 - Software configuration services
72254000 - Software Testing
72212217 - Transaction-processing software development services
48451000 - Enterprise resource planning software package
72227000 - Software integration consultancy services
48442000 - Financial systems software package
48444100 - Billing system
72212000 - Programming services of application software
Workflows
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Possible Competitors
1 Possible Competitors