Awarded
Enterprise Resource Planning (ERP) Solution.
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Descriptions
Circle is one of the UK's leading providers of affordable housing. With a team of more than 2 500 staff, Circle owns and manages more than 66 000 homes, including supported and sheltered housing, for around 300,000 residents across the UK. Circle builds circa 1 500 homes each year and we have a development plan to build 2 500 affordable homes in the next three years.Circle is currently undertaking a large Transformation Programme called Fast Forward Circle (FFC) in order to re-organise the business in an optimal way to deliver the future strategy and vision. FFC will help us as an organisation to grow, increase the level of resources that we have to invest and enhance life chances for our customers.Technology is a key part of the FFC programme and Circle is committed to making the necessary investment in technology to enhance the way our colleagues work and to transform the customer experience.In terms of the enabling services, we are looking to simplify and standardise processes within Circle, enabling staff to reliably get things done using shared support services, which will increasingly be accessed and delivered digitally. The way we provide these services needs to: Put customers are at the heart of what we do; Empower and engage colleagues; Provide managers with reliable and efficient support; and Provide the quality we need at a cost we can afford.The purpose of this contract is for delivery of an Enterprise Resource Planning (ERP) solution and the associated implementation services to fully support Circle's vision for enabling services across the business. The solution will also be required to provide the functionality to support partners in efficiently delivering customer service requests.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48000000 - Software package and information systems
72224100 - System implementation planning services
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72120000 - Hardware disaster-recovery consultancy services
72211000 - Programming services of systems and user software
48450000 - Time accounting or human resources software package
48444000 - Accounting system
72212100 - Industry specific software development services
48490000 - Procurement software package
72232000 - Development of transaction processing and custom software
72263000 - Software implementation services
72253200 - Systems support services
72250000 - System and support services
48100000 - Industry specific software package
72212220 - Internet and intranet software development services
72246000 - Systems consultancy services
72210000 - Programming services of packaged software products
72212517 - IT software development services
72265000 - Software configuration services
72254000 - Software Testing
72212217 - Transaction-processing software development services
72227000 - Software integration consultancy services
48451000 - Enterprise resource planning software package
48442000 - Financial systems software package
48444100 - Billing system
72212000 - Programming services of application software
Keywords
IT consulting
web services
network support
rollout planning
cloud services
systems analysis
unit testing
coding services
API integration
test automation
ERP suite
billing data API
system testing
IT systems
IT outsourcing
integration testing
software integration
platform module coding
scalability consulting
tech assistance packages
recovery site setup
internal web services
audit trail system
authentication gateways
integration adapters
account aggregation tool
employee time audit tool
loan origination system
supply chain planner
legacy system transition
24/7 user assistance
software development
cybersecurity support
platform support modules
solution architecture
system cutover timeline
functional testing
portal development
application maintenance
acceptance testing
leave management system
software configuration
performance testing
timesheet tracker
regression testing
domain-specific modules
rate plan configurator
ledger automation
RFQ workflow system
phased rollout planning
full-cycle IT support
procurement module
web portal frameworks
payment tracking module
feature enablement setup
desktop app development
ACID-compliant modules
service request handling
core banking system
initial system setup
requirements analysis
managed systems support
fund transfer engine
deployment scripting
balance checking module
online payment gateways
server-side logic design
e-procurement platform
tender management system
capacity planning
sector-focused solutions
mobile app programming
compliance ledger system
intranet CMS integration
chart of accounts tool
server uptime monitoring
backend engineering
usability testing
digital solutions
fiscal period management
help desk services
vendor bid portal
enterprise software
digital transformation
financial ledger manager
software programming
user software design
quality assurance
software consultancy
rollback mechanisms
IT toolchain development
technical support
inventory-finance link
supplier evaluation tool
application software
OS assistance services
multi-tier helpdesk
middleware development
application engineering
payment reminder module
API gateway creation
system integration
IT systems advisory
shift scheduling app
user support ticketing
software customization
bookkeeping engine
batch processing systems
incident logging system
anti-fraud analytics
HR integration interface
enterprise IT evaluation
spend analysis engine
changeover strategy
remote IT support
redundancy consultancy
secure checkout engine
IT support framework
banking software coding
sourcing analytics suite
parameterization logic
packaged applications
labor cost analyzer
usage billing tool
financial API coding
user support coverage
custom module activation
user access setup
web application coding
multi-currency ledger
ERP implementation
failover systems design
service layer integration mapping
form-based application design
technical troubleshooting interface
compliance reporting engine
resource utilization dashboard
resource allocation models
payment gateway module development
third party software adaptation
backup infrastructure planning
modules orchestration engine
IT infrastructure management
system architecture modules
procurement compliance tool
fault tolerant systems advice
API orchestration strategies
cross-platform interface planning
deployment strategy design
product integration services
high-volume transaction systems
post-install configuration
packaged software customization
integration architecture design
environment variable tuning
interest calculation module
platform compatibility analysis
integration strategy design
specialised enterprise software
treasury management software
infrastructure maintenance
systems integration programming
workforce scheduling module
integrated enterprise system
billing analytics dashboard
system handshake protocol design
systems modernization consulting
end-to-end system services
change management assistance
financial transaction validation
software patch integration
support team coordination
payment processing platform
financial backbone platform
infrastructure troubleshooting
subscriber billing platform
payroll period integration
attendance recording tool
accrual accounting software
vertical market application
invoice generation engine
tailored industry IT solution
implementation milestone mapping
compliance application coding
custom software development
business process automation
enterprise IT module programming
go-live readiness assessment
industry-specific software
transaction logging systems
recurring billing scheduler
software package and information systems
settlement processing routines
journal posting interface
license activation configuration
user interface development
backend scalability support
infrastructure assessment
infrastructure provisioning plans
issue resolution workflow
remote diagnostics services
integration with existing systems
system lifecycle guidance
feature enablement scripting
business continuity hardware
financial transaction hub
middleware advisory services
application software development
hardware resilience assessment
legacy system compatibility consulting
implementation success tracking
architecture blueprint planning
contract lifecycle manager
purchase order automation
invoice and billing integration
backend service development
software maintenance workflows
manufacturing execution system
overtime calculation engine
collaborative platform programming
risk mitigation in deployment
invoice validation system
integrated system operations
reactive and proactive IT services
system software programming
regulatory software development
data exchange model alignment
patch application support
microservices implementation
transactional recordkeeping systems
disaster recovery hardware
Workflows
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