Awarded

ESCC - FW - iCasework Case Management System

Descriptions

To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.

Timeline

Published Date :

22nd Mar 2023 2 years ago

Deadline :

13th Nov 2020 4 years ago

Tender Awarded :

1 Supplier

Awarded date :

30th Jan 2021

Contract Start :

3rd Jul 2021

Contract End :

2nd Jul 2025

Tender Regions

South East

CPV Codes

72222200 - Information systems or technology planning services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors