Awarded

Externally Hosted CRM Solution

Descriptions

MSLETB require a suitably qualified supplier to provide an externally hosted CRM solution which can deliver all requirements listed in the attached Functional Specification document (FSD). Note 1: The Functional Specification Document has been developed by an external company as a result of an RFQ competition, therefore extra time for clarifications has been allotted in this competition.Note 2: The Functional Specification document is based on a Dynamics 365 solution however other hosted solutions which can deliver all requirements set out in the Functional Specification document will be accepted for review.

Timeline

Published Date :

25th Apr 2023 2 years ago

Deadline :

22nd Dec 2021 3 years ago

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

software programming

software consultancy

custom software development

systems analysis

application engineering

solution architecture

software integration

coding services

requirements analysis

CRM platform development

customer interaction module

lead-to-cash integration

sales pipeline software

contact analytics dashboards

campaign management features

customer support ticketing

feedback loop modules

personalization engine

CRM API integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors