Awarded
Externally Hosted CRM Solution
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Descriptions
MSLETB require a suitably qualified supplier to provide an externally hosted CRM solution which can deliver all requirements listed in the attached Functional Specification document (FSD). Note 1: The Functional Specification Document has been developed by an external company as a result of an RFQ competition, therefore extra time for clarifications has been allotted in this competition.Note 2: The Functional Specification document is based on a Dynamics 365 solution however other hosted solutions which can deliver all requirements set out in the Functional Specification document will be accepted for review.
Timeline
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Keywords
systems analysis
coding services
CRM platform
software integration
lead nurturing tool
solution architecture
personalization engine
client interaction log
sales pipeline software
requirements analysis
CRM API integration
software programming
software consultancy
application engineering
lead-to-cash integration
customer dashboard UI
feedback loop modules
sales pipeline tracker
CRM platform development
customer interaction module
contact analytics dashboards
customer support ticketing
custom software development
customer feedback analyzer
opportunity management system
marketing automation suite
campaign management features
contact segmentation tool
customer profiling engine
Workflows
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