Awarded
FEW1278 - Provision of Emergency Call Handling Services
Descriptions
The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.
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Tender Regions
CPV Codes
50000000 - Repair and maintenance services
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Possible Competitors
1 Possible Competitors
