Closed

Five Councils Corporate Services Project.

Descriptions

This OJEU contract notice is giving notice of the joint procurement of two public contracts (the ‘Contracts’). The Contracting Authority is seeking to procure on behalf of itself and Vale of White Horse District Council, Hart District Council, Havant Borough Council, and Mendip District Council (together referred to as ‘the Authorities’) innovative private sector supplier(s) to invest in, transform and provide a range of corporate and transactional services.The Authorities intend to award 2 separate Contracts (1 for each Lot) under this procedure for two separate sets of services. Potential suppliers are welcome to bid for either or both Lots. If the same bidder wins both Contracts/Lots the Authorities reserve the right to award one combined Contract. The competition for both Lots will be run in parallel. Evaluation will be completed independently for each Lot. Further details regarding the approach to evaluation of the 2 Lots will be issued to potential suppliers in due course.The Authorities envisage that at the end of the procurement process the Authorities will jointly enter into the Contracts with the successful supplier(s).The principal outcomes of the Contracts will be to:1. Support the achievement of each Authority's corporate targets through:Development of insight and evidence based decision making;Integration of strategic planning and financial management;Helping customers input into service planning and redesign and self-service;Supporting multi-agency, partnership and two-tier collaborative working;Supporting community-led initiatives;Supporting growth in the areas served by the Authorities.2. Improve the satisfaction of customers and service users through:Ensuring the public sector only needs to be told once;Simplifying engagement around key life events;Enabling customers to engage with each Authority through the devices they want to use;Ensuring customers and users can access information that is relevant to them;Resolving customer and user issues quickly;face to face service provided in a secure, accessible and fit for purpose environment;maintaining and enhancing the public perception of the Authorities as effective providers of public services.3. Improving the productivity of the Authorities' staff through:Helping them to attract the right people and onboard them quickly;Ensuring they are equipped with the right skills throughout their employment;enabling them to work flexibly;supporting effective performance management;providing them with access to the right applications and management information;minimising administration and paper within the Authorities whilst retaining compliance;supporting effective and efficient workflow processes;providing access to fit for purpose working and meeting facilities.4. Achieve high levels of resilience and compliance through:minimising dependency on specific locations to deliver service;standardising processes and applications;achieving open data standards;protecting the Authorities, their customers and their staff from unauthorised activity;engaging effectively with external assurance;forecasting and planning for changes in levels of service demand;achieving a highly utilised but flexible civic estate demonstrating transparency to the public.5. Deliver improved value for money through:Ensuring the Authorities achieve greater financial benefits through collaboration;Harmonising and improving service performance;Consistent and unit-based pricing of common elements of scope;Developing a flexible partnership model that increases flexibility and innovation in the delivery and provision of the services and allows the Authorities to transfer services within the scope of this procurement at a date of their choosing;Reducing the cost to the Authorities of providing the services including reducing the unit cost of transactions;Encouraging the use of and access to the services through more cost effective and efficient channels and assisting with demand management;Enabling the Authorities to achieve efficiencies in, and better outcomes from, their client and contract management function;Utilising modern approaches to the provision of ICT infrastructure and new technology generally;Enabling capability to support future transformation.In delivering these outcomes the Authorities will expect their chosen supplier(s) to:— Deliver to specified performance, at least as good as current levels, from the start of the Contracts.— Achieve rapid improvement and efficiencies in the services in scope without adversely impacting upon the Authorities' retained functions.— Achieve further benefits by using the services in scope to transform the retained functions within the Authorities.— Deliver the benefits of a shared service model for the users of council services.— Provide value for money and accountable services from a customer perspective.— Reduce revenue costs in supporting the delivery of front-line services wherever possible.— Deliver continuous improvement and innovation in respect of these services.It is anticipated that the core requirements that may be included in the Contracts will comprise the following:Lot 1 Citizen, Corporate and Support Services— Revenues and Benefits;— Exchequer Services;— Payroll;— Accountancy/Finance;— Information Technology;— Human Resources;— Licensing;— Land Charges;— Procurement;— Customer Services.Lot 2 Asset Management Services— FM;— Property Management;— Car Parks Management.The Authorities may include other requirements specific to a particular Authority in the Descriptive Document and the tender documents.It should be noted that in the event of re-structuring within local government this procurement and/or the Contracts awarded may pass to successor authorities to the Authorities as relevant and appropriate.In the event that any of the Authorities decides to withdraw from this procurement process, the remaining Authorities reserve the right to continue with this procurement process.It is anticipated that the first services delivered under the Contracts will be for South Oxfordshire District Council and Vale of White Horse District Council and will commence on or around 1.8.2016, to coincide with the expiry of existing contracts. The service commencement dates for the first services for the other Authorities will be determined by the expiry dates of their existing contracts and the dialogue process. It is anticipated that the duration of the contracts shall be for an initial period of 110 months but with the ability to extend by one or more periods up to a further 60 months. The maximum Contract Period available is 170 months.The Authorities reserve the right for:— the Contracts and/or the services for (and within) each Lot to commence on the same or different dates for different Authorities;— certain service areas within the scope of each Contract/Lot to be added during the contract term and commence after the first service commencement date; and/or— some of the service areas not to be taken up by all the Authorities.

Timeline

Published Date :

24th Mar 2015 10 years ago

Deadline :

16th Apr 2015 10 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

79414000 - Human resources management consultancy services

79210000 - Accounting and auditing services

79200000 - Accounting, auditing and fiscal services

79633000 - Staff development services

98341130 - Janitorial services

79418000 - Procurement consultancy services

72253000 - Help-desk and support services

72261000 - Software support services

79710000 - Security services

79500000 - Office-support services

79211120 - Sales and purchases recording services

79631000 - Personnel and payroll services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79212400 - Fraud audit services

79512000 - Call centre

66171000 - Financial consultancy services

79553000 - Desktop publishing services

75310000 - Benefit services

98341140 - Caretaker services

72267100 - Maintenance of information technology software

70330000 - Property management services of real estate on a fee or contract basis

79211200 - Compilation of financial statements services

79820000 - Services related to printing

98351000 - Car park management services

79212000 - Auditing services

75242110 - Bailiff services

79900000 - Miscellaneous business and business-related services

66172000 - Financial transaction processing and clearing-house services

75130000 - Supporting services for the government

79632000 - Personnel-training services

98351110 - Parking enforcement services

79342300 - Customer services

79600000 - Recruitment services

98351100 - Car park services

79993000 - Building and facilities management services

66600000 - Treasury services

79211110 - Payroll management services

79810000 - Printing services

79940000 - Collection agency services

79211000 - Accounting services

79521000 - Photocopying services

79520000 - Reprographic services

79993100 - Facilities management services

72222300 - Information technology services

79822500 - Graphic design services

Keywords

ledgers

branding

color copying

print assembly

bookkeeping

print-on-demand

digital print

aid delivery

layout design

HVAC oversight

asset management

customer care

mobile patrol

CRM calls

office support

financial audit

system updates

tax accounting

accounting audit

lamination

secure copying

asset security

executive search

bid management

legal services

payment clearing

audit assurance

facility upkeep

fiscal treasury

general audit

book printing

space planning

static guarding

debt tracing

wealth advisory

compliance check

client support

financial advice

debt collection

trade settlement

invoices logging

headhunting

cash management

credit recovery

audit planning

audit reporting

valet assistance

offset printing

colour printing

logo design

payslip issuance

SLA management

print runs

cutting services

hiring services

DTP layout

office logistics

patch management

premises upkeep

client relations

trash disposal

editorial layout

binding services

fraud detection

car park booking

wage calculation

site management

public treasury

hallway upkeep

service desk

visual design

forensic audit

brochure printing

financial compliance

marketing visuals

public sector logistics

fiscal consultancy

financial documentation

IT operations management

HR-payroll outsourcing

on-site caretaker duty

fraud risk assessment

marketing consulting

graphic design services

building maintenance

security coordination

reprographic services

software troubleshooting

help desk support

document reproduction

customer interaction

financial disclosures

system monitoring

personnel sourcing

talent acquisition

real estate operations

photocopy facility

corporate security

short-term parking

tow-away coordination

receivables management

funding operations

large-format printing

software servicing

helpdesk call centre

office assistance

supply chain advisory

IT lifecycle support

maintenance coordination

publication design

investment consulting

paid parking provision

HR strategy advice

restroom maintenance

wage record keeping

realty administration

copy room operations

maintenance scheduling

IT software maintenance

IT backup services

benefit coordination

property protection

blueprint reproduction

advisory firm services

financial record keeping

sales ledger entry

property management

facility management

interagency coordination

transaction recording

office copy services

building administration

parking asset oversight

misc business services

receptionist services

finishing house services

salary administration

invoicing records

help desk services

civic support programs

call handling services

treasury operations

cash flow reporting

payroll tax deductions

statement formatting

vector illustration

telemarketing operations

document preparation

irregularity analysis

office support services

custom print services

guarding services

parking access provision

legal process serving

security services

meter violation patrols

procurement consultancy

consumer assistance

printing services

call centre services

communal area tidying

staff training services

server management

cleaning coordination

accounting entries

estate administration

equipment servicing

remote IT support

liquidity management

binding & trimming

internal audit services

procurement strategy

page layout services

vehicle access control

advertising design

corporate bookkeeping

annual report support

audit review services

brochure design services

parking lot supervision

entitlement funding

print finishing services

facility operation

street parking control

investigation services

inbound/outbound calls

copy centre operations

automated clearing

warrant execution

property supervision

clearing operations

system provisioning

accounting advisory

service contracts

financial planning

salary processing

back office settlement

financial assessment

facilities management

user inquiry handling

security-related upkeep

fiscal compliance

24/7 user assistance

document duplication

parking space monitoring

auditing services

floor sweep service

business facilitation

structured car parking

financial reporting

transaction tracking

business services

multi-channel support

transaction processing

staff mentoring services

forensic accounting

double-entry accounts

on-demand printing

HR policy development

document finishing

photocopying services

compensation processing

digital reprography

internal fraud review

staffing solutions

payroll administration

ledger management

filing and archiving

grounds monitoring

asset recovery support

digital art creation

car park operations

janitorial oversight

facility security patrol

service request handling

eviction coordination

accounting compliance

general accounting

premises security

infrastructure security

event parking service

utility management

collection letters

employee pay services

high-speed photocopy

public space cleaning

advisory services

central clearinghouse

parking fee collection

unpaid ticket issuance

operational services

clerical services

document publishing

fraud audit services

administrative support

urban park facilitation

black-and-white copying

institutional assistance

call queue management

audit verification

anti fraud compliance

typesetting services

facility safety checks

sourcing consultancy

corporate finance advice

IT system support

court summons handling

corporate support

payroll management

payroll compliance

application upkeep

digital publishing

multi-tier helpdesk

tender preparation

accounting services

volume copying services

minor repair oversight

network administration

candidate selection

treasury oversight

creative graphics

statement assembly

user support ticketing

professional services

bookkeeping support

HR operations support

incident logging system

leadership training

print-ready design

surface sanitization

purchasing advice

print enhancement

premises watchman

ongoing software care

recruitment services

corrective maintenance

service desk operations

preventive maintenance

management accounting

financial auditing

after-sales support

facility supervision

judicial order delivery

customer services

bug ticket processing

contract negotiation support

municipal parking ordinance enforcement

commissioned property services

technical troubleshooting interface

civil enforcement actions

recruitment process design

public funds administration

enforcement officer duties

public procurement support

commercial document printing

emergency response readiness

space allocation management

vehicle parking assistance

income statement drafting

employee engagement strategy

license management support

customer contact management

zone restriction monitoring

infrastructure maintenance

social assistance operations

curbside regulation checks

employee training provision

miscellaneous corporate services

payment processing services

program disbursement systems

workforce skills development

financial statements compilation

parking citation management

government treasury services

version patching services

software error resolution

balance sheet preparation

document scanning & copying

personnel payroll management

financial support processing

financial irregularities investigation

support team coordination

state process facilitation

organizational development advice

government infrastructure support

ad hoc business assistance

accounts payable/receivable

parking policy enforcement

welfare claim administration

performance management guidance

payroll processing services

non-specialized business services

delinquent account collection

claim processing frameworks

corporate training programs

regulated compensation services

procurement process assistance

long-term software upkeep

financial strategy consulting

professional service diversity

property seizure services

document handling services

regulatory implementation support

lot maintenance coordination

enforcement signage compliance

financial transaction clearing

parking availability service

clearing system management

HR management consultancy

training delivery services

issue resolution workflow

feature request coordination

accounting administration

realty facility management

government workflow services

financial report compilation

employee payment services

building services coordination

administrative aid services

building maintenance cleaning

talent management consulting

court enforcement execution

purchase ledger management

administrative resource provision

service experience management

property caretaker services

statutory benefit distribution

employee development programs

contract property oversight

staff development services

general corporate support

sales and purchases recording

financial resource management

workforce planning services

recruitment agency services

career progression planning

desktop publishing services

collection agency services

building inspection routines

financial statements preparation

waste receptacle emptying

asset management services

contact centre operations

administrative coordination

scanning & printing services

purchase invoice processing

security officer deployment

wheel-clamping operations

consolidated accounts creation

office management support

contracted estate management

financial expert guidance

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk