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Five Councils Corporate Services Project.
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Descriptions
This OJEU contract notice is giving notice of the joint procurement of two public contracts (the ‘Contracts’). The Contracting Authority is seeking to procure on behalf of itself and Vale of White Horse District Council, Hart District Council, Havant Borough Council, and Mendip District Council (together referred to as ‘the Authorities’) innovative private sector supplier(s) to invest in, transform and provide a range of corporate and transactional services.The Authorities intend to award 2 separate Contracts (1 for each Lot) under this procedure for two separate sets of services. Potential suppliers are welcome to bid for either or both Lots. If the same bidder wins both Contracts/Lots the Authorities reserve the right to award one combined Contract. The competition for both Lots will be run in parallel. Evaluation will be completed independently for each Lot. Further details regarding the approach to evaluation of the 2 Lots will be issued to potential suppliers in due course.The Authorities envisage that at the end of the procurement process the Authorities will jointly enter into the Contracts with the successful supplier(s).The principal outcomes of the Contracts will be to:1. Support the achievement of each Authority's corporate targets through:Development of insight and evidence based decision making;Integration of strategic planning and financial management;Helping customers input into service planning and redesign and self-service;Supporting multi-agency, partnership and two-tier collaborative working;Supporting community-led initiatives;Supporting growth in the areas served by the Authorities.2. Improve the satisfaction of customers and service users through:Ensuring the public sector only needs to be told once;Simplifying engagement around key life events;Enabling customers to engage with each Authority through the devices they want to use;Ensuring customers and users can access information that is relevant to them;Resolving customer and user issues quickly;face to face service provided in a secure, accessible and fit for purpose environment;maintaining and enhancing the public perception of the Authorities as effective providers of public services.3. Improving the productivity of the Authorities' staff through:Helping them to attract the right people and onboard them quickly;Ensuring they are equipped with the right skills throughout their employment;enabling them to work flexibly;supporting effective performance management;providing them with access to the right applications and management information;minimising administration and paper within the Authorities whilst retaining compliance;supporting effective and efficient workflow processes;providing access to fit for purpose working and meeting facilities.4. Achieve high levels of resilience and compliance through:minimising dependency on specific locations to deliver service;standardising processes and applications;achieving open data standards;protecting the Authorities, their customers and their staff from unauthorised activity;engaging effectively with external assurance;forecasting and planning for changes in levels of service demand;achieving a highly utilised but flexible civic estate demonstrating transparency to the public.5. Deliver improved value for money through:Ensuring the Authorities achieve greater financial benefits through collaboration;Harmonising and improving service performance;Consistent and unit-based pricing of common elements of scope;Developing a flexible partnership model that increases flexibility and innovation in the delivery and provision of the services and allows the Authorities to transfer services within the scope of this procurement at a date of their choosing;Reducing the cost to the Authorities of providing the services including reducing the unit cost of transactions;Encouraging the use of and access to the services through more cost effective and efficient channels and assisting with demand management;Enabling the Authorities to achieve efficiencies in, and better outcomes from, their client and contract management function;Utilising modern approaches to the provision of ICT infrastructure and new technology generally;Enabling capability to support future transformation.In delivering these outcomes the Authorities will expect their chosen supplier(s) to:— Deliver to specified performance, at least as good as current levels, from the start of the Contracts.— Achieve rapid improvement and efficiencies in the services in scope without adversely impacting upon the Authorities' retained functions.— Achieve further benefits by using the services in scope to transform the retained functions within the Authorities.— Deliver the benefits of a shared service model for the users of council services.— Provide value for money and accountable services from a customer perspective.— Reduce revenue costs in supporting the delivery of front-line services wherever possible.— Deliver continuous improvement and innovation in respect of these services.It is anticipated that the core requirements that may be included in the Contracts will comprise the following:Lot 1 Citizen, Corporate and Support Services— Revenues and Benefits;— Exchequer Services;— Payroll;— Accountancy/Finance;— Information Technology;— Human Resources;— Licensing;— Land Charges;— Procurement;— Customer Services.Lot 2 Asset Management Services— FM;— Property Management;— Car Parks Management.The Authorities may include other requirements specific to a particular Authority in the Descriptive Document and the tender documents.It should be noted that in the event of re-structuring within local government this procurement and/or the Contracts awarded may pass to successor authorities to the Authorities as relevant and appropriate.In the event that any of the Authorities decides to withdraw from this procurement process, the remaining Authorities reserve the right to continue with this procurement process.It is anticipated that the first services delivered under the Contracts will be for South Oxfordshire District Council and Vale of White Horse District Council and will commence on or around 1.8.2016, to coincide with the expiry of existing contracts. The service commencement dates for the first services for the other Authorities will be determined by the expiry dates of their existing contracts and the dialogue process. It is anticipated that the duration of the contracts shall be for an initial period of 110 months but with the ability to extend by one or more periods up to a further 60 months. The maximum Contract Period available is 170 months.The Authorities reserve the right for:— the Contracts and/or the services for (and within) each Lot to commence on the same or different dates for different Authorities;— certain service areas within the scope of each Contract/Lot to be added during the contract term and commence after the first service commencement date; and/or— some of the service areas not to be taken up by all the Authorities.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
79210000 - Accounting and auditing services
79200000 - Accounting, auditing and fiscal services
79633000 - Staff development services
98341130 - Janitorial services
79418000 - Procurement consultancy services
72253000 - Help-desk and support services
72261000 - Software support services
79710000 - Security services
79500000 - Office-support services
79211120 - Sales and purchases recording services
79631000 - Personnel and payroll services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79212400 - Fraud audit services
79512000 - Call centre
66171000 - Financial consultancy services
79553000 - Desktop publishing services
75310000 - Benefit services
98341140 - Caretaker services
72267100 - Maintenance of information technology software
70330000 - Property management services of real estate on a fee or contract basis
79211200 - Compilation of financial statements services
79820000 - Services related to printing
98351000 - Car park management services
79212000 - Auditing services
75242110 - Bailiff services
79900000 - Miscellaneous business and business-related services
66172000 - Financial transaction processing and clearing-house services
75130000 - Supporting services for the government
79632000 - Personnel-training services
98351110 - Parking enforcement services
79342300 - Customer services
79600000 - Recruitment services
98351100 - Car park services
79993000 - Building and facilities management services
66600000 - Treasury services
79211110 - Payroll management services
79810000 - Printing services
79940000 - Collection agency services
79211000 - Accounting services
79521000 - Photocopying services
79520000 - Reprographic services
79993100 - Facilities management services
72222300 - Information technology services
79822500 - Graphic design services
Keywords
ledgers
branding
color copying
print assembly
bookkeeping
print-on-demand
digital print
aid delivery
layout design
HVAC oversight
asset management
customer care
mobile patrol
CRM calls
office support
financial audit
system updates
tax accounting
accounting audit
lamination
secure copying
asset security
executive search
bid management
legal services
payment clearing
audit assurance
facility upkeep
fiscal treasury
general audit
book printing
space planning
static guarding
debt tracing
wealth advisory
compliance check
client support
financial advice
debt collection
trade settlement
invoices logging
headhunting
cash management
credit recovery
audit planning
audit reporting
valet assistance
offset printing
colour printing
logo design
payslip issuance
SLA management
print runs
cutting services
hiring services
DTP layout
office logistics
patch management
premises upkeep
client relations
trash disposal
editorial layout
binding services
fraud detection
car park booking
wage calculation
site management
public treasury
hallway upkeep
service desk
visual design
forensic audit
brochure printing
financial compliance
marketing visuals
public sector logistics
fiscal consultancy
financial documentation
IT operations management
HR-payroll outsourcing
on-site caretaker duty
fraud risk assessment
marketing consulting
graphic design services
building maintenance
security coordination
reprographic services
software troubleshooting
help desk support
document reproduction
customer interaction
financial disclosures
system monitoring
personnel sourcing
talent acquisition
real estate operations
photocopy facility
corporate security
short-term parking
tow-away coordination
receivables management
funding operations
large-format printing
software servicing
helpdesk call centre
office assistance
supply chain advisory
IT lifecycle support
maintenance coordination
publication design
investment consulting
paid parking provision
HR strategy advice
restroom maintenance
wage record keeping
realty administration
copy room operations
maintenance scheduling
IT software maintenance
IT backup services
benefit coordination
property protection
blueprint reproduction
advisory firm services
financial record keeping
sales ledger entry
property management
facility management
interagency coordination
transaction recording
office copy services
building administration
parking asset oversight
misc business services
receptionist services
finishing house services
salary administration
invoicing records
help desk services
civic support programs
call handling services
treasury operations
cash flow reporting
payroll tax deductions
statement formatting
vector illustration
telemarketing operations
document preparation
irregularity analysis
office support services
custom print services
guarding services
parking access provision
legal process serving
security services
meter violation patrols
procurement consultancy
consumer assistance
printing services
call centre services
communal area tidying
staff training services
server management
cleaning coordination
accounting entries
estate administration
equipment servicing
remote IT support
liquidity management
binding & trimming
internal audit services
procurement strategy
page layout services
vehicle access control
advertising design
corporate bookkeeping
annual report support
audit review services
brochure design services
parking lot supervision
entitlement funding
print finishing services
facility operation
street parking control
investigation services
inbound/outbound calls
copy centre operations
automated clearing
warrant execution
property supervision
clearing operations
system provisioning
accounting advisory
service contracts
financial planning
salary processing
back office settlement
financial assessment
facilities management
user inquiry handling
security-related upkeep
fiscal compliance
24/7 user assistance
document duplication
parking space monitoring
auditing services
floor sweep service
business facilitation
structured car parking
financial reporting
transaction tracking
business services
multi-channel support
transaction processing
staff mentoring services
forensic accounting
double-entry accounts
on-demand printing
HR policy development
document finishing
photocopying services
compensation processing
digital reprography
internal fraud review
staffing solutions
payroll administration
ledger management
filing and archiving
grounds monitoring
asset recovery support
digital art creation
car park operations
janitorial oversight
facility security patrol
service request handling
eviction coordination
accounting compliance
general accounting
premises security
infrastructure security
event parking service
utility management
collection letters
employee pay services
high-speed photocopy
public space cleaning
advisory services
central clearinghouse
parking fee collection
unpaid ticket issuance
operational services
clerical services
document publishing
fraud audit services
administrative support
urban park facilitation
black-and-white copying
institutional assistance
call queue management
audit verification
anti fraud compliance
typesetting services
facility safety checks
sourcing consultancy
corporate finance advice
IT system support
court summons handling
corporate support
payroll management
payroll compliance
application upkeep
digital publishing
multi-tier helpdesk
tender preparation
accounting services
volume copying services
minor repair oversight
network administration
candidate selection
treasury oversight
creative graphics
statement assembly
user support ticketing
professional services
bookkeeping support
HR operations support
incident logging system
leadership training
print-ready design
surface sanitization
purchasing advice
print enhancement
premises watchman
ongoing software care
recruitment services
corrective maintenance
service desk operations
preventive maintenance
management accounting
financial auditing
after-sales support
facility supervision
judicial order delivery
customer services
bug ticket processing
contract negotiation support
municipal parking ordinance enforcement
commissioned property services
technical troubleshooting interface
civil enforcement actions
recruitment process design
public funds administration
enforcement officer duties
public procurement support
commercial document printing
emergency response readiness
space allocation management
vehicle parking assistance
income statement drafting
employee engagement strategy
license management support
customer contact management
zone restriction monitoring
infrastructure maintenance
social assistance operations
curbside regulation checks
employee training provision
miscellaneous corporate services
payment processing services
program disbursement systems
workforce skills development
financial statements compilation
parking citation management
government treasury services
version patching services
software error resolution
balance sheet preparation
document scanning & copying
personnel payroll management
financial support processing
financial irregularities investigation
support team coordination
state process facilitation
organizational development advice
government infrastructure support
ad hoc business assistance
accounts payable/receivable
parking policy enforcement
welfare claim administration
performance management guidance
payroll processing services
non-specialized business services
delinquent account collection
claim processing frameworks
corporate training programs
regulated compensation services
procurement process assistance
long-term software upkeep
financial strategy consulting
professional service diversity
property seizure services
document handling services
regulatory implementation support
lot maintenance coordination
enforcement signage compliance
financial transaction clearing
parking availability service
clearing system management
HR management consultancy
training delivery services
issue resolution workflow
feature request coordination
accounting administration
realty facility management
government workflow services
financial report compilation
employee payment services
building services coordination
administrative aid services
building maintenance cleaning
talent management consulting
court enforcement execution
purchase ledger management
administrative resource provision
service experience management
property caretaker services
statutory benefit distribution
employee development programs
contract property oversight
staff development services
general corporate support
sales and purchases recording
financial resource management
workforce planning services
recruitment agency services
career progression planning
desktop publishing services
collection agency services
building inspection routines
financial statements preparation
waste receptacle emptying
asset management services
contact centre operations
administrative coordination
scanning & printing services
purchase invoice processing
security officer deployment
wheel-clamping operations
consolidated accounts creation
office management support
contracted estate management
financial expert guidance
Workflows
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