Closed
Five Councils Corporate Services Project.
Descriptions
This OJEU contract notice is giving notice of the joint procurement of two public contracts (the ‘Contracts’). The Contracting Authority is seeking to procure on behalf of itself and Vale of White Horse District Council, Hart District Council, Havant Borough Council, and Mendip District Council (together referred to as ‘the Authorities’) innovative private sector supplier(s) to invest in, transform and provide a range of corporate and transactional services.The Authorities intend to award 2 separate Contracts (1 for each Lot) under this procedure for two separate sets of services. Potential suppliers are welcome to bid for either or both Lots. If the same bidder wins both Contracts/Lots the Authorities reserve the right to award one combined Contract. The competition for both Lots will be run in parallel. Evaluation will be completed independently for each Lot. Further details regarding the approach to evaluation of the 2 Lots will be issued to potential suppliers in due course.The Authorities envisage that at the end of the procurement process the Authorities will jointly enter into the Contracts with the successful supplier(s).The principal outcomes of the Contracts will be to:1. Support the achievement of each Authority's corporate targets through:Development of insight and evidence based decision making;Integration of strategic planning and financial management;Helping customers input into service planning and redesign and self-service;Supporting multi-agency, partnership and two-tier collaborative working;Supporting community-led initiatives;Supporting growth in the areas served by the Authorities.2. Improve the satisfaction of customers and service users through:Ensuring the public sector only needs to be told once;Simplifying engagement around key life events;Enabling customers to engage with each Authority through the devices they want to use;Ensuring customers and users can access information that is relevant to them;Resolving customer and user issues quickly;face to face service provided in a secure, accessible and fit for purpose environment;maintaining and enhancing the public perception of the Authorities as effective providers of public services.3. Improving the productivity of the Authorities' staff through:Helping them to attract the right people and onboard them quickly;Ensuring they are equipped with the right skills throughout their employment;enabling them to work flexibly;supporting effective performance management;providing them with access to the right applications and management information;minimising administration and paper within the Authorities whilst retaining compliance;supporting effective and efficient workflow processes;providing access to fit for purpose working and meeting facilities.4. Achieve high levels of resilience and compliance through:minimising dependency on specific locations to deliver service;standardising processes and applications;achieving open data standards;protecting the Authorities, their customers and their staff from unauthorised activity;engaging effectively with external assurance;forecasting and planning for changes in levels of service demand;achieving a highly utilised but flexible civic estate demonstrating transparency to the public.5. Deliver improved value for money through:Ensuring the Authorities achieve greater financial benefits through collaboration;Harmonising and improving service performance;Consistent and unit-based pricing of common elements of scope;Developing a flexible partnership model that increases flexibility and innovation in the delivery and provision of the services and allows the Authorities to transfer services within the scope of this procurement at a date of their choosing;Reducing the cost to the Authorities of providing the services including reducing the unit cost of transactions;Encouraging the use of and access to the services through more cost effective and efficient channels and assisting with demand management;Enabling the Authorities to achieve efficiencies in, and better outcomes from, their client and contract management function;Utilising modern approaches to the provision of ICT infrastructure and new technology generally;Enabling capability to support future transformation.In delivering these outcomes the Authorities will expect their chosen supplier(s) to:— Deliver to specified performance, at least as good as current levels, from the start of the Contracts.— Achieve rapid improvement and efficiencies in the services in scope without adversely impacting upon the Authorities' retained functions.— Achieve further benefits by using the services in scope to transform the retained functions within the Authorities.— Deliver the benefits of a shared service model for the users of council services.— Provide value for money and accountable services from a customer perspective.— Reduce revenue costs in supporting the delivery of front-line services wherever possible.— Deliver continuous improvement and innovation in respect of these services.It is anticipated that the core requirements that may be included in the Contracts will comprise the following:Lot 1 Citizen, Corporate and Support Services— Revenues and Benefits;— Exchequer Services;— Payroll;— Accountancy/Finance;— Information Technology;— Human Resources;— Licensing;— Land Charges;— Procurement;— Customer Services.Lot 2 Asset Management Services— FM;— Property Management;— Car Parks Management.The Authorities may include other requirements specific to a particular Authority in the Descriptive Document and the tender documents.It should be noted that in the event of re-structuring within local government this procurement and/or the Contracts awarded may pass to successor authorities to the Authorities as relevant and appropriate.In the event that any of the Authorities decides to withdraw from this procurement process, the remaining Authorities reserve the right to continue with this procurement process.It is anticipated that the first services delivered under the Contracts will be for South Oxfordshire District Council and Vale of White Horse District Council and will commence on or around 1.8.2016, to coincide with the expiry of existing contracts. The service commencement dates for the first services for the other Authorities will be determined by the expiry dates of their existing contracts and the dialogue process. It is anticipated that the duration of the contracts shall be for an initial period of 110 months but with the ability to extend by one or more periods up to a further 60 months. The maximum Contract Period available is 170 months.The Authorities reserve the right for:— the Contracts and/or the services for (and within) each Lot to commence on the same or different dates for different Authorities;— certain service areas within the scope of each Contract/Lot to be added during the contract term and commence after the first service commencement date; and/or— some of the service areas not to be taken up by all the Authorities.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
79210000 - Accounting and auditing services
79200000 - Accounting, auditing and fiscal services
79633000 - Staff development services
98341130 - Janitorial services
79418000 - Procurement consultancy services
72253000 - Help-desk and support services
72261000 - Software support services
79710000 - Security services
79500000 - Office-support services
79211120 - Sales and purchases recording services
79631000 - Personnel and payroll services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79212400 - Fraud audit services
79512000 - Call centre
66171000 - Financial consultancy services
79553000 - Desktop publishing services
75310000 - Benefit services
98341140 - Caretaker services
72267100 - Maintenance of information technology software
70330000 - Property management services of real estate on a fee or contract basis
79211200 - Compilation of financial statements services
79820000 - Services related to printing
98351000 - Car park management services
79212000 - Auditing services
75242110 - Bailiff services
79900000 - Miscellaneous business and business-related services
66172000 - Financial transaction processing and clearing-house services
75130000 - Supporting services for the government
79632000 - Personnel-training services
98351110 - Parking enforcement services
79342300 - Customer services
79600000 - Recruitment services
98351100 - Car park services
79993000 - Building and facilities management services
66600000 - Treasury services
79211110 - Payroll management services
79810000 - Printing services
79940000 - Collection agency services
79211000 - Accounting services
79521000 - Photocopying services
79520000 - Reprographic services
79993100 - Facilities management services
72222300 - Information technology services
79822500 - Graphic design services
Keywords
financial advice
investment consulting
financial planning
wealth advisory
fiscal consultancy
advisory services
corporate finance advice
financial strategy consulting
advisory firm services
financial expert guidance
transaction processing
payment clearing
trade settlement
central clearinghouse
payment processing services
financial transaction clearing
clearing operations
back‑office settlement
automated clearing
clearing system management
cash management
funding operations
public treasury
financial resource management
liquidity management
government treasury services
treasury operations
fiscal treasury
public funds administration
treasury oversight
property management
estate administration
realty facility management
commissioned property services
contract property oversight
property caretaker services
real estate operations
asset management services
realty administration
contracted estate management
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
IT software maintenance
application upkeep
system updates
corrective maintenance
preventive maintenance
software servicing
software error resolution
patch management
IT system support
ongoing software care
government infrastructure support
public sector logistics
administrative aid services
interagency coordination
civic support programs
institutional assistance
regulatory implementation support
state process facilitation
government workflow services
administrative resource provision
court enforcement execution
legal process serving
property seizure services
warrant execution
judicial order delivery
civil enforcement actions
eviction coordination
court summons handling
enforcement officer duties
asset recovery support
statutory benefit distribution
claim processing frameworks
entitlement funding
social assistance operations
program disbursement systems
welfare claim administration
regulated compensation services
benefit coordination
financial support processing
aid delivery
business services
legal services
marketing consulting
recruitment services
printing services
security services
corporate support
professional services
office support
accounting services
auditing services
financial audit
bookkeeping
tax accounting
financial reporting
fiscal compliance
management accounting
accounting advisory
financial auditing
bookkeeping support
financial statements preparation
accounts payable/receivable
internal audit services
ledger management
audit review services
financial compliance
financial record keeping
ledgers
double-entry accounts
accounting compliance
general accounting
accounting administration
corporate bookkeeping
payroll management
salary processing
payslip issuance
wage calculation
payroll administration
payroll tax deductions
employee pay services
compensation processing
payroll compliance
wage record keeping
sales and purchases recording
invoices logging
transaction tracking
sales ledger entry
purchase ledger management
transaction recording
invoicing records
purchase invoice processing
accounting entries
financial documentation
financial statements compilation
balance sheet preparation
income statement drafting
cash flow reporting
financial report compilation
statement assembly
annual report support
consolidated accounts creation
financial disclosures
statement formatting
general audit
audit planning
compliance check
financial assessment
accounting audit
audit reporting
audit assurance
audit verification
fraud audit services
forensic accounting
fraud detection
financial irregularities investigation
internal fraud review
forensic audit
anti‑fraud compliance
irregularity analysis
investigation services
fraud risk assessment
customer services
client support
consumer assistance
helpdesk services
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
HR management consultancy
HR strategy advice
workforce planning services
talent management consulting
recruitment process design
performance management guidance
HR policy development
organizational development advice
employee engagement strategy
HR operations support
procurement consultancy
purchasing advice
tender preparation
public procurement support
bid management
sourcing consultancy
procurement process assistance
supply chain advisory
contract negotiation support
procurement strategy
office support services
administrative support
clerical services
office assistance
document handling services
receptionist services
office management support
filing and archiving
administrative coordination
office logistics
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
reprographic services
document duplication
scanning & printing services
large-format printing
blueprint reproduction
copy centre operations
digital reprography
color copying
document reproduction
print-on-demand
photocopying services
copy room operations
black-and-white copying
high-speed photocopy
document scanning & copying
photocopy facility
office copy services
secure copying
volume copying services
desktop publishing services
DTP layout
document publishing
brochure design services
page layout services
typesetting services
publication design
editorial layout
print-ready design
digital publishing
personnel sourcing
hiring services
talent acquisition
executive search
staffing solutions
candidate selection
headhunting
recruitment agency services
payroll processing services
personnel payroll management
HR-payroll outsourcing
employee payment services
salary administration
staff training services
employee training provision
workforce skills development
corporate training programs
training delivery services
staff development services
employee development programs
career progression planning
leadership training
staff mentoring services
guarding services
property protection
asset security
premises security
security officer deployment
static guarding
mobile patrol
corporate security
infrastructure security
offset printing
digital print
commercial document printing
book printing
brochure printing
custom print services
colour printing
print runs
on-demand printing
print finishing services
binding services
document finishing
lamination
cutting services
print enhancement
binding & trimming
finishing house services
document preparation
print assembly
graphic design services
visual design
branding
vector illustration
layout design
digital art creation
advertising design
logo design
marketing visuals
creative graphics
misc business services
general corporate support
operational services
business facilitation
ad hoc business assistance
professional service diversity
miscellaneous corporate services
non-specialized business services
collection agency services
debt collection
receivables management
credit recovery
collection letters
debt tracing
delinquent account collection
facilities management
building maintenance
property supervision
facility operation
premises upkeep
building services coordination
site management
HVAC oversight
utility management
facility management
asset management
space planning
cleaning coordination
maintenance scheduling
service contracts
janitorial oversight
building administration
security coordination
equipment servicing
public space cleaning
restroom maintenance
hallway upkeep
trash disposal
surface sanitization
floor sweep service
building maintenance cleaning
communal area tidying
waste receptacle emptying
facility upkeep
facility supervision
premises watchman
security-related upkeep
minor repair oversight
building inspection routines
emergency response readiness
facility safety checks
on-site caretaker duty
grounds monitoring
maintenance coordination
parking lot supervision
car park booking
vehicle access control
parking fee collection
space allocation management
facility security patrol
parking asset oversight
car park operations
lot maintenance coordination
parking policy enforcement
vehicle parking assistance
parking access provision
short-term parking
valet assistance
parking space monitoring
event parking service
urban park facilitation
structured car parking
parking availability service
paid parking provision
street parking control
wheel-clamping operations
unpaid ticket issuance
municipal parking ordinance enforcement
meter violation patrols
zone restriction monitoring
parking citation management
tow-away coordination
curbside regulation checks
enforcement signage compliance
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
