Forenteq Laboratory Equipment Service Contract 2025 - 2026

Descriptions

12-month rapid response service and
maintenance
contract for Attestor forensic equipment
Applicable for:
2 x NINcha M31 chamber: s/n 206-2000-269,206-2000-270 and 1 x NINcha L31
chamber:
s/n 206-300-128
Plus
4 x MEGAfumes chambers: Serial numbers 160-
1000-016,
160-1000-018, 160-1000-019, 160-1000-021
Plus
2 x MOBIfume systems serial numbers:-
System 1: fuming units: 150-1100-070, 150-
1100-171;
humidifiers: 150-1200-170, 150-1200-171
System 2: fuming units 150-1100-172, 150-1100-
173
humidifiers: 150-1200-172, 150-1200-173

1 x NINcha P31 system
Consists of: -
• Unlimited / email Telephone support
• Up to 2 x emergency call outs on site normally
within2-3 days (generally not wekeends)
• Preventative Maintenance (PM) visit 2 days on
site. Customer provided with service inspection
report.
• Parts not included in the contact and will be
invoiced separately
• Labour and travelling expenses per call out
included either from ForenteQ or outsourced to
the manufacturer Attestor Forensics GmbH (if
required)
• Call out defined as one specfic reported issue
regardless of number of visited required to fix the
issue.
• Includes IS017025 traceable calibration of
MEGAfume and MOBIfume systems carried out
at the same time as the PM visit.