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Forest Hill School - ICT Managed Service
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Descriptions
This procurement encompasses a full outsource of the ICT service for the School to a single supplier. , Further details regarding timescales are noted below but in summary this is advertised as a maximum 3 year service with start and end dates as follows: , •Service start date - 1st April 2022, •Service end date - 31st March 2025, The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to;, •strategic advice and direction to the School regarding ICT, •a core 40-week service , •service desk , •local staffing that bidders deem necessary to deliver the SLA, •responsibility for design, specification, installation and management of all ICT infrastructure, •supply of goods and services based on an agreed Best Value (BV) approach, •management of all ICT against an agreed SLA, •management of 3rd parties, •relevant monitoring, management, patching and reporting, •training - technical and curriculum as necessary, •expectation that the provider will drive innovation, •risk registers and inventory management, •collective partnership targets regarding support for e.g. Support for ICT in the Community
Timeline
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Tender Regions
CPV Codes
80200000 - Secondary education services
72000000 - IT services: consulting, software development, Internet and support
80500000 - Training services
80400000 - Adult and other education services
Keywords
adult education
skills workshops
skill upgrades
IT consulting
web services
network support
cloud services
exam preparation
teenage learning
evening classes
IT outsourcing
mature learner programs
grade 6 12 teaching
secondary curriculum
software development
cybersecurity support
application maintenance
non-formal education
corporate training
professional training
secondary schooling
community learning
school counselling
help desk services
digital transformation
technical skill training
workforce education
technical support
secondary instruction
system integration
employee development
middle school teaching
high school education
software customization
learning course delivery
lifelong learning
adolescent education
continuing education
vocational instruction
IT infrastructure management
job competency development
personal development courses
capacity building programs
general education for adults
Workflows
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Buyer Information
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