Closed
Forest Hill School - ICT Managed Service
Descriptions
This procurement encompasses a full outsource of the ICT service for the School to a single supplier. , Further details regarding timescales are noted below but in summary this is advertised as a maximum 3 year service with start and end dates as follows: , •Service start date - 1st April 2022, •Service end date - 31st March 2025, The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to;, •strategic advice and direction to the School regarding ICT, •a core 40-week service , •service desk , •local staffing that bidders deem necessary to deliver the SLA, •responsibility for design, specification, installation and management of all ICT infrastructure, •supply of goods and services based on an agreed Best Value (BV) approach, •management of all ICT against an agreed SLA, •management of 3rd parties, •relevant monitoring, management, patching and reporting, •training - technical and curriculum as necessary, •expectation that the provider will drive innovation, •risk registers and inventory management, •collective partnership targets regarding support for e.g. Support for ICT in the Community
Timeline
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Tender Regions
CPV Codes
80200000 - Secondary education services
72000000 - IT services: consulting, software development, Internet and support
80500000 - Training services
80400000 - Adult and other education services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
secondary schooling
high school education
middle school teaching
adolescent education
secondary curriculum
exam preparation
teenage learning
school counselling
secondary instruction
grade 6‑12 teaching
adult education
lifelong learning
continuing education
evening classes
mature learner programs
general education for adults
community learning
non-formal education
skill upgrades
personal development courses
professional training
employee development
skills workshops
capacity building programs
vocational instruction
corporate training
workforce education
technical skill training
job competency development
learning course delivery
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors