Closed
Framework Agreement for Clinical Communication Tools for NHS Organisations
Descriptions
NHSX, through NHS England as the legal entity, requires a framework agreement to be established for NHS organisations to procure communication services.NHS organisations require dedicated communications and task management systems to enable staff time to be saved by reducing their need to use the historic ‘bleep’ system or by sending emails. Staff need to share clinical information quickly and securely whilst at work but they should be able to be turned off when not at work.Interventions shall be able to:— address critical pain points for clinical and/or operational teams;— release time for individuals and teams of NHS staff;— enable streamlined care for patients;— support with patients transfer of care;— readily be able to scale widely across the NHS with at least one established use case;— have an online presence and/or WebApp available;— be downloaded onto mobile devices or tablet device.
Timeline
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Tender Regions
CPV Codes
72212511 - Desktop communications software development services
48510000 - Communication software package
72000000 - IT services: consulting, software development, Internet and support
72210000 - Programming services of packaged software products
72260000 - Software-related services
72212500 - Communication and multimedia software development services
72212000 - Programming services of application software
Keywords
instant messaging client
unified communications tool
presence status manager
text/voice/chat platform
internal messaging hub
notification dispatcher
threaded conversation interface
real-time alert system
communication history tool
message encryption client
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
communication platform coding
multimedia integration
voice-video module development
streaming support integration
media codec implementation
real-time messaging protocol
unified communications
media control API
audio-video synchronization
telepresence software
media streaming UX
interactive media framework
communication SDK creation
real-time collaboration features
multimedia pipeline design
desktop chat client development
pc-to-phone integration
LAN messaging software
desktop VoIP application
local presence tools
DCOM communication modules
desktop call notifications
file transfer integration
desktop conferencing UI
screen-sharing support for desktop
local network signaling
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
