Framework agreement to supply ICT goods and services to the education sector and any UK public sector body - Phase 1

Wales

72150000 - Computer audit consultancy and hardware consultancy services

72800000 - Computer audit and testing services

72315200 - Data network management services

72700000 - Computer network services

50321000 - Repair services of personal computers

72314000 - Data collection and collation services

72224100 - System implementation planning services

79418000 - Procurement consultancy services

72226000 - System software acceptance testing consultancy services

72413000 - World wide web WWW site design services

79421100 - Project-supervision services other than for construction work

72266000 - Software consultancy services

72267000 - Software maintenance and repair services

72212215 - Networking developers software development services

72611000 - Technical computer support services

72253000 - Help-desk and support services

22471000 - Computer manuals

72222100 - Information systems or technology strategic review services

72261000 - Software support services

79421200 - Project-design services other than for construction work

79420000 - Management-related services

72000000 - IT services: consulting, software development, Internet and support

50324000 - Support services of personal computers

72220000 - Systems and technical consultancy services

72313000 - Data capture services

72120000 - Hardware disaster-recovery consultancy services

72212900 - Miscellaneous software development services and computer systems

72225000 - System quality assurance assessment and review services

72315000 - Data network management and support services

72222200 - Information systems or technology planning services

72212214 - Network operating system software development services

72267100 - Maintenance of information technology software

72224200 - System quality assurance planning services

72317000 - Data storage services

50323100 - Maintenance of computer peripherals

72541000 - Computer expansion services

72300000 - Data services

72212210 - Networking software development services

22473000 - Technical manuals

50312610 - Maintenance of information technology equipment

72100000 - Hardware consultancy services

71621000 - Technical analysis or consultancy services

72590000 - Computer-related professional services

72720000 - Wide area network services

72228000 - Hardware integration consultancy services

72251000 - Disaster recovery services

22121000 - Technical publications

72500000 - Computer-related services

72511000 - Network management software services

72212200 - Networking, Internet and intranet software development services

72223000 - Information technology requirements review services

30237000 - Parts, accessories and supplies for computers

48218000 - License management software package

50322000 - Maintenance services of personal computers

72212190 - Educational software development services

72820000 - Computer testing services

72322000 - Data management services

72412000 - Electronic mail service provider

72263000 - Software implementation services

72253200 - Systems support services

72540000 - Computer upgrade services

72600000 - Computer support and consultancy services

72710000 - Local area network services

72212218 - License management software development services

72212221 - Internet browsing software development services

50000000 - Repair and maintenance services

48219000 - Miscellaneous networking software package

50312000 - Maintenance and repair of computer equipment

72810000 - Computer audit services

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

22472000 - Instruction manuals

72250000 - System and support services

50324200 - Preventive maintenance services

72315100 - Data network support services

72212220 - Internet and intranet software development services

72246000 - Systems consultancy services

50312620 - Repair of information technology equipment

72212219 - Miscellaneous networking software development services

72110000 - Hardware selection consultancy services

72260000 - Software-related services

72222000 - Information systems or technology strategic review and planning services

72312100 - Data preparation services

79421000 - Project-management services other than for construction work

72310000 - Data-processing services

30211400 - Computer configurations

72253100 - Help-desk services

72610000 - Computer support services

72130000 - Computer-site planning consultancy services

50324100 - System maintenance services

72212223 - Electronic mail software development services

72265000 - Software configuration services

22470000 - Manuals

72591000 - Development of service level agreements

79419000 - Evaluation consultancy services

50320000 - Repair and maintenance services of personal computers

72224000 - Project management consultancy services

30237100 - Parts of computers

72140000 - Computer hardware acceptance testing consultancy services

50323000 - Maintenance and repair of computer peripherals

72227000 - Software integration consultancy services

72212222 - Web server software development services

50312600 - Maintenance and repair of information technology equipment

72541100 - Memory expansion services

72222300 - Information technology services

72268000 - Software supply services

72510000 - Computer-related management services

industry manuals

technical guides

professional handbooks

engineering publications

user manuals

reference manuals

guide manuals

printed instructions

software documentation

IT manuals

hardware user guides

digital product manuals

assembly instructions

installation guides

operating manuals

procedural documents

engineering manuals

maintenance manuals

technical documentation

specialist manuals

system configuration

prebuilt PC configuration

server setup

computer bundle

IT package

computer parts

PC accessories

IT peripherals

computer hardware supplies

device spare parts

computer components

PC spare parts

mainboard RAM CPU

internal hardware parts

IT internals

license management software

software compliance tool

license tracking system

digital rights management solution

miscellaneous networking software

general network utility application

network tools suite

assorted network operations software

equipment repair service

preventive maintenance program

troubleshooting visit

onsite repair support

maintenance contract service

repair diagnostics

component replacement service

service schedule planning

emergency repair team

calibration service

PC repair

printer servicing

office equipment overhaul

telecom system maintenance

AV equipment check

hardware troubleshooting

network device servicing

AV calibration

peripheral diagnostics

system upkeep

PC maintenance

desktop cleaning

laptop hinge repair

motherboard diagnostics

hard drive replacement

RAM upgrade install

GPU fan cleaning

laptop screen replacement

USB port fix

thermal paste renewal

server rack servicing

UPS testing

RAID array check

SAN cable repair

blade server firmware update

network card diagnostics

power supply test

backup hardware check

cooling unit replacement

equipment audit

UPS battery calibration

server fan replacement

network switch check

RAID rebuild test

SAN volume health check

rack PDU inspection

hardware diagnostics

firmware patch apply

storage expansion setup

equipment labeling

hardware replacement

motherboard solder repair

PSU swap

RAID controller fix

NIC board replacement

server memory repair

firmware recovery

hardware fault diagnosis

system board swap

equipment refurbishment

PC diagnostic service

motherboard repair

hard drive clone

RAM upgrade installation

power supply swap

cooling system clean

software reinstall service

virus removal

backup configuration

desktop troubleshooting

graphics card replacement

CPU fan fix

battery replacement

USB port repair

data recovery service

netbook trim alignment

SSD swap

BIOS reflash

preventive PC tune-up

disk defragmentation

driver update

registry clean

system backup setup

software patching

OS optimization

BIOS settings check

performance benchmarking

printer service

scanner calibration

monitor screen fix

keyboard key replacement

mouse sensor repair

external drive diagnostics

USB hub check

speaker grill cleaning

webcam lens adjustment

peripheral firmware update

printer calibration

scanner cleaning

monitor adjustment

keyboard servicing

mouse sensor check

USB port test

UPS battery inspection

external drive tune-up

cable connection check

helpdesk support

software installation

system diagnostics

hardware configuration

user training

remote desktop setup

OS reinstallation

patch management

configuration audit

performance tuning

log file cleanup

security hardening

registry optimization

disk health check

backup verification

system update schedule

maintenance reporting

scheduled inspections

firmware updates

backup testing

hardware health monitoring

threshold alert setup

cleaning cycles

component stress tests

preventive servicing

system health reporting

technical consultancy

engineering evaluation

feasibility diagnostics

performance optimization

system review

design auditing

process modelling

procedural enhancement

risk assessment advisory

technical feasibility study

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

hardware consultancy

IT equipment planning

technology advisory

hardware architecture design

equipment selection

procurement advisory

infrastructure specification

vendor evaluation

hardware lifecycle planning

hardware selection

platform evaluation

vendor comparison

compatibility analysis

specifications matching

cost‑benefit hardware analysis

scaling requirements assessment

procurement support

technology sourcing

disaster recovery hardware

backup infrastructure planning

failover systems design

redundancy consultancy

business continuity hardware

recovery site setup

hardware resilience assessment

fault‑tolerant systems advice

site planning consultancy

data centre layout

cabling design

workspace planning

server room sizing

cooling infrastructure planning

workspace ergonomics

IT facility optimization

server rack layout

hardware acceptance testing

performance validation

compliance testing

quality assurance

test protocol development

acceptance benchmark testing

hardware commissioning

validation consultancy

computer audit services

IT hardware audit

compliance assessment

risk analysis

audit reporting

hardware efficiency review

standards compliance inspection

IT inventory audit

e-learning platform development

training module programming

interactive educational tools

LMS integration

assessment software

student progress tracking

multimedia instruction modules

virtual classroom development

educational analytics tools

network management software

intranet portal programming

internet service integration

firewall interface development

user authentication modules

web services coding

secure network protocols

network diagnostics tools

intranet collaboration software

LAN/WAN software programming

network topology management

packet routing tools

bandwidth monitoring modules

network protocol implementation

network device configuration software

network health dashboards

VPN integration

QoS management tools

NOS configuration tools

network file sharing services

directory services programming

inter-node communication protocols

network service daemons

network API implementation

protocol stack development

socket programming

network service libraries

developer tools integration

network debugging utilities

license key generation software

activation server modules

license enforcement tools

entitlement tracking

subscription management interfaces

protocol translators

network monitoring tools

SNMP agent development

VPN connector programming

multicast service modules

custom networking utilities

portal development

intranet CMS integration

web portal frameworks

internal web services

authentication gateways

collaborative platform programming

browser engine plugins

web rendering tools

tab management software

bookmark synchronization

browser extension development

user script management

HTTP server modules

reverse proxy coding

server-side scripting

load balancing utilities

SSL/TLS integration

server logging solutions

email client design

SMTP/IMAP/POP protocol handling

spam filter modules

address book handling

mail synchronization tools

misc custom software

ad hoc system modules

bespoke tool integrations

niche application development

one-off utility coding

specialized workflow tools

customized system adapters

unique integration scripts

tailored software modules

atypical system prototypes

system architecture analysis

technical advisory

solution feasibility studies

technical risk assessment

systems integration advice

IT infrastructure review

scalability consulting

technical requirement definition

systems audit

IT strategy planning

roadmap development

capability assessment

digital transformation roadmap

IT governance framework

technology investment planning

maturity modeling

strategic alignment workshops

architecture planning

future-state design

IT system audit

architecture review

strategic gap analysis

compliance review

technology risk assessment

governance audit

efficiency evaluation

strategic recommendations

system health check

IT implementation planning

capacity and resource planning

infrastructure design

project roadmap creation

release planning

contingency planning

business continuity consulting

scalability modeling

deployment planning

infrastructure optimization

IT operations management

network administration

system provisioning

infrastructure maintenance

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

requirements elicitation

requirement validation

use case modeling

functional specification drafting

gap analysis

requirement traceability

stakeholder requirement workshops

feasibility validation

requirement prioritization

system requirement sign-off

project governance design

PMO setup

stakeholder management planning

schedule optimization

risk management consulting

resource allocation planning

budget planning

critical path analysis

project health assessment

performance monitoring

deployment strategy design

phased rollout planning

resource allocation models

implementation milestone mapping

changeover strategy

legacy system transition

infrastructure provisioning plans

risk mitigation in deployment

go-live readiness assessment

system cutover timeline

QA framework development

test planning strategy

validation protocol design

software verification procedures

compliance alignment mapping

quality metric definition

defect prevention plan

audit trail planning

process conformance mapping

system QA lifecycle modeling

quality audit execution

compliance review services

defect trend analysis

test process evaluation

QA documentation audit

validation review sessions

regulatory compliance checks

system readiness assessment

quality maturity diagnostics

UAT framework design

acceptance test scripting

system validation support

user approval testing guidance

functional compliance verification

go-live certification

test log auditing

stakeholder approval process

deployment readiness consulting

release validation

integration architecture design

cross-platform interface planning

middleware advisory services

API orchestration strategies

system handshake protocol design

legacy system compatibility consulting

data exchange model alignment

service layer integration mapping

hardware-software interfacing strategy

peripheral configuration consulting

embedded systems linkage

firmware integration plans

controller interface mapping

device communication protocols

sensor-actuator coordination

physical systems synchronization

system bus configuration

IT systems advisory

infrastructure assessment

integration strategy design

systems modernization consulting

platform compatibility analysis

architecture blueprint planning

system lifecycle guidance

capacity planning

enterprise IT evaluation

end-to-end system services

IT support framework

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

business continuity planning

IT failover solutions

recovery time objective (RTO) setup

data center replication

backup restoration services

disaster simulation testing

DR site provisioning

resilience engineering

recovery infrastructure setup

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

platform support modules

OS assistance services

infrastructure troubleshooting

server uptime monitoring

patch application support

remote diagnostics services

software maintenance workflows

tech writing and documentation

training and onboarding

deployment assistance

software lifecycle guidance

user manual creation

version upgrade support

platform migration services

integration planning

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

deployment scripting

integration with existing systems

post-install configuration

rollout planning

change management assistance

implementation success tracking

feature enablement setup

initial system setup

custom module activation

environment variable tuning

feature enablement scripting

user access setup

parameterization logic

license activation configuration

software consulting

IT advisory

application strategy

systems analysis

software architecture planning

IT solution design

software feasibility studies

digital transformation advice

enterprise software consulting

custom IT planning

software maintenance

bug fixing

application updates

error correction

system performance tuning

IT repair services

version upgrades

legacy system support

IT software maintenance

application upkeep

system updates

corrective maintenance

preventive maintenance

software servicing

software error resolution

IT system support

ongoing software care

software distribution

licensed software supply

packaged software delivery

enterprise software provision

off-the-shelf software

software licensing

commercial software solutions

software sales

IT application supply

digital software products

data services

IT data solutions

digital information services

database solutions

information retrieval

structured data operations

electronic records management

data asset handling

info-tech data support

enterprise data workflows

data processing services

batch computing

automated data handling

IT operations processing

transaction processing

digital transformation workflows

data computation

real-time data execution

backend data processing

mass data management

data preparation

dataset cleansing

structured formatting

data integrity setup

validation checks

preprocessing routines

input normalization

formatting control

data inspection

entry readiness

data acquisition

sensor input processing

real-time data intake

machine-readable capture

analog-to-digital data recording

dynamic input collection

automated field data capture

embedded capture systems

survey form reading

telemetry data collection

data aggregation

information sourcing

large-scale collation

field data collection

compiled survey input

analytical data gathering

population study input

structured info compilation

centralized dataset creation

field survey support

network configuration management

infrastructure surveillance

node monitoring

network integrity support

traffic flow regulation

diagnostic network tools

interconnection services

managed switch support

virtual network assistance

enterprise network troubleshooting

network ticketing response

endpoint connectivity checks

live troubleshooting

port testing

physical cabling support

VPN diagnostics

router assistance

data link support

client/server connection help

downtime intervention

control panel configuration

system uptime monitoring

service-level tracking

bandwidth allocation

connection matrix control

real-time usage tracking

IT infrastructure oversight

routing optimization

subnet management

data archiving

digital storage

cloud data storage

secure file retention

electronic backup

offsite storage

database preservation

long-term data safekeeping

hosted storage systems

IT data vault

data governance

data lifecycle control

master data management

metadata handling

data stewardship

information management

dataset coordination

digital record administration

enterprise data policy

structured data supervision

email service provider

mail system hosting

SMTP hosting

webmail hosting

business email solutions

email storage services

managed mailbox provider

corporate email offerings

secure mail hosting

messaging platform services

www site design services

UX/UI web design

custom website creation

front-end development

responsive web interfaces

web layout design

visual web branding

interactive site design

HTML/CSS design

web graphic integration

IT asset support

system lifecycle administration

technology operations assistance

digital service provisioning

endpoint management

integrated tech solutions

computer utility coordination

on-premise system support

general computing assistance

workstation management

infrastructure lifecycle control

IT performance supervision

helpdesk coordination

managed support frameworks

service desk implementation

hardware lifecycle tracking

network service routing

computer asset management

centralized IT monitoring

digital workflow control

software-defined network tools

routing algorithm deployment

switch configuration platforms

bandwidth usage monitoring

packet transmission control

IP address management software

connectivity diagnostics systems

access control tools

firewall rule integration

traffic policy enforcement

hardware enhancement

system refresh solutions

performance boosting services

component retrofit planning

upgrade module deployment

technology renewal support

capacity improvement assistance

hardware revision services

lifecycle upgrade management

computing upgrade coordination

system scalability enhancement

hardware augmentation solutions

peripheral integration support

capacity expansion management

system extension projects

expansion module installation

enterprise compute growth

performance scale-out

upgrade integration services

infrastructure growth planning

RAM upgrade services

memory module integration

storage augmentation support

performance memory improvements

capacity scalability services

DRAM extension planning

high-capacity module deployment

system memory strengthening

hardware memory scaling

volatile storage expansion

IT expert consultancy

technical systems advisory

specialist IT services

professional technology support

computer project expertise

tech strategy facilitation

specialized IT assistance

computing profession services

tailored IT solutions

digital professional support

SLA drafting

performance commitment creation

service benchmark agreements

SLA framework development

contractual service standardization

KPI-based agreement planning

service commitment structuring

SLR formulation

provider-client agreement drafting

service quality contract creation

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

IT support services

technical assistance

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

IT technical help

advanced system troubleshooting

hardware-level diagnostics

software crash resolution

infrastructure support

critical failure response

system optimization services

technical configuration help

low-level OS support

device compatibility resolution

network configuration

LAN/WAN setup

data transmission support

network architecture

secure communication infrastructure

connectivity solutions

IP routing services

wireless network deployment

network traffic control

enterprise network integration

LAN setup

internal network configuration

office connectivity planning

Ethernet cabling services

router and switch setup

device networking

intranet installation

subnet configuration

localized data transfer systems

private network management

WAN design

long-distance connectivity

multi-site networking

inter-office data links

high-capacity backbone services

telecom infrastructure setup

MPLS services

cross-border network provisioning

leased line integration

WAN security solutions

IT auditing

software testing

system compliance verification

penetration testing

system certification support

risk evaluation

cybersecurity assessment

digital quality control

regulatory audit preparation

infrastructure audit

system integrity review

license verification

data governance audit

forensic IT analysis

audit trail validation

technology process check

configuration compliance review

software QA testing

stress testing

user acceptance testing

compatibility testing

usability assessments

test environment setup

regression test execution

automated script testing

error detection routines

procurement consultancy

purchasing advice

tender preparation

public procurement support

bid management

sourcing consultancy

procurement process assistance

supply chain advisory

contract negotiation support

procurement strategy

evaluation consultancy

project evaluation

programme assessment

impact evaluation

monitoring and evaluation

performance appraisal

evaluation studies

assessment support

evaluation reporting

policy evaluation

management-related services

organizational support

executive services

business support

operations coordination

administrative management

corporate services

general management consulting

governance support

managerial advisory

project management services

non-construction projects

program coordination

project planning

project control

project execution support

schedule management

risk management consultancy

project oversight

deliverables coordination

project supervision services

monitoring non-construction projects

quality control services

project audit

compliance supervision

progress reporting

performance supervision

non-construction monitoring

supervision consultancy

project design services

non-construction design

program planning

service blueprinting

organizational design

program architecture

systems design

service modeling

non-construction planning consultancy

design strategy