Awarded

Framework for the Provision of Covert Management Systems

Descriptions

BlueLight Commercial are looking to establish a national multi-supplier framework for the provision of Covert Management Systems.

 

BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available.

 

BlueLight Commercial are seeking Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems are required to support:

 

• Core Module - end-to-end planning, authorisation, risk management, product handling and oversight of covert operations,

• Prison Surveillance - enabling request and retrieval of material held in the prison network,

• Protected Person Management - for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members,

• Surveillance Operations Management,

• Undercover Operations Management,

• Covert Human Intelligence Source (CHIS) handling,

• Communications Authority Management,

• Technical Support Unit (TSU) Support.

 

This will be for a period of four (4) years. The Framework Agreement will be available for use by all UK Police Forces and other agencies, the participants are named in the ITT documentation.

Incorrect value on previous notice

Timeline

Published Date :

15th Oct 2025 14 days ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

industry-specific software

vertical market application

specialised enterprise software

tailored industry IT solution

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

software consulting

IT advisory

application strategy

systems analysis

software architecture planning

IT solution design

software feasibility studies

digital transformation advice

enterprise software consulting

custom IT planning

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors