Closed
Free-Flow Charging Package B: UK Enforcement Services
Descriptions
Highways England is the government company charged with operating, maintaining and improving motorways and major (trunk) roads in England. Highways England is procuring (as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes. This Contracts Finder notice is for UK Enforcement Services as part of the overall free-flow charging service solution, and comprises of managing enforcement activities for vehicles registered in the UK including penalty charge payment processing and customer services. Interested parties should refer to the Contract Notice (https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:464283-2019:TEXT:EN:HTML) for further information. 5 Economic Operators have pre-qualified and will be taken forward to the next phase of this procurement exercise. The 5 Economic Operators are as follows: - Capita Business Services - Conduent Parking Enforcement Solutions - Egis Projects / Imperial Civil Enforcement Services - Emovis Operations Leeds - Marston Holdings
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
34980000 - Transport tickets
72000000 - IT services: consulting, software development, Internet and support
63712400 - Parking services
79941000 - Toll-collection services
72322000 - Data management services
98351110 - Parking enforcement services
79342300 - Customer services
63712311 - Bridge toll services
79940000 - Collection agency services
79211000 - Accounting services
63712210 - Highway toll services
63712321 - Tunnel toll services
Keywords
transport tickets
travel tickets
fare tickets
ticket media
electronic tickets
transport fare media
ticketing systems
transit tickets
reservation tickets
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
toll plaza operation
motorway toll collection
electronic tolling service
highway fee management
toll station operation
roadway toll processing
expressway toll administration
toll revenue control
pay-as-you-go tolling
automated toll enforcement
bridge toll collection
span crossing fee service
bridge toll booth operation
toll bridge management
crossing fee administration
bridge toll plaza management
automated bridge tolling
toll bridge revenue control
bridge payment processing
bridge toll system operation
tunnel toll collection
subterranean toll booth operation
tunnel crossing fee service
toll tunnel management
tunnel revenue collection
bore fee processing
paid tunnel passage
automated tunnel tolling
tunnel toll plaza operation
toll lane control
vehicle parking management
paid parking facility
multilevel car park service
park-and-pay operation
parking lot supervision
parking space allocation
public car parking provision
parking meter oversight
valet parking coordination
parking facility operation
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
data governance
data lifecycle control
master data management
metadata handling
data stewardship
information management
dataset coordination
digital record administration
enterprise data policy
structured data supervision
accounting services
bookkeeping
financial record keeping
ledgers
double-entry accounts
financial reporting
accounting compliance
general accounting
accounting administration
corporate bookkeeping
customer services
client support
consumer assistance
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
collection agency services
debt collection
receivables management
credit recovery
collection letters
debt tracing
delinquent account collection
toll collection services
road toll operations
electronic toll management
toll plaza services
toll transaction processing
user charge collection
street parking control
wheel-clamping operations
unpaid ticket issuance
municipal parking ordinance enforcement
meter violation patrols
zone restriction monitoring
parking citation management
tow-away coordination
curbside regulation checks
enforcement signage compliance
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
