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FSA515 Employee Assistance Programme for the Food Standards Agency
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Descriptions
The Food Standards Agency (FSA) is a non-ministerial government department governed by a Board appointed to act in the public interest, with the task of protecting consumers in relation to food. It is a UK-wide body with offices in London, Cardiff, B ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
79511000 - Telephone operator services
Keywords
CRM calls
call routing
telephony relay
PBX handling
inbound/outbound calls
telephony operator
call transfer services
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
operator-managed calls
switchboard operations
call centre services
phone shift operations
manual telephone assistance
customer contact management
telephone operator services
contact centre operations
Workflows
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Details
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Buyer Information
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