Awarded
FSCS Claims Handling Services
Descriptions
FSCS intends to award a contract to Deloitte LLP for the provision of claims handling services.FSCS exists to protect customers of financial services firms that have failed. If the company the customer has been dealing with has failed and can’t pay claims against it, FSCS can step in to pay compensation. FSCS covers claims for home finance, deposits, PPI, debt management, insurance, investments and pensions. To do this FSCS runs an outsource claims model to deal with the fluctuating volumes we have. In 2018 FSCS appointed a transformational partner for our claims processing services, however we have identified that we require specific support in processing some of our most complex claims and require increased contingency. FSCS needs the ability to deal with a volatile financial services market with unforeseeable events impacting the claims types, volumes, and complexity since our previous procurement.
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Tender Regions
CPV Codes
66000000 - Financial and insurance services
Keywords
banking services
investment support
insurance coverage
loan processing
credit services
pension management
asset protection
financial consulting
risk management
economic advisory
Tender Lot Details
2 Tender Lots
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Buyer Information
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Possible Competitors
1 Possible Competitors
