Future Case Management - Commercial Off The Shelf options

Descriptions

The Insolvency Service (INSS) have a legacy case management system that is nearing end of life and have initiated a project to identify the best approach to deliver a replacement.  Options being considered are leveraging an existing configurable platform (MS Dynamics) or procuring a specifically developed Commercial off the Shelf (COTS) Insolvency case management system. , The purpose of this Prior Information Notice (PIN) is to investigate the feasibility of using a COTS product with an overarching assumption that the product should support many of the required functions out of the box and require limited configuration/development when compared to the configurable platform option. , The system must meet the following high-level requirements;, - Any system procured in future should support both personal and corporate insolvency transactions and case processing , - The system should adhere to insolvency legislation for England and Wales, for both personal and corporate insolvencies and be updated as changes to legislation are introduced , - The system must support integration with payment/bank systems to pay distributions etc and also facilitate bank reconciliation within the system , - Produce the Insolvency Services and the Insolvency Investment Accounts.  Including fees charged and recovered to support financial forecasting and reporting capability to evidence reported figures , - Include time recording , - Be offered as Software as a Service (SaaS) with a minimum availability of 99.9% , - Be able to provide onshore support and implementation capabilities , We must also implement a solution that is compliant with the Government Technology Code of Practice.