Open Closing in a 9 months
Future Debt Solution - Purchase and development of Debt Management System
Descriptions
Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: SaaS Debt management solution to meet DWP functional and non-functional requirements -User friendly modern debt collection and management capabilities -Flexible and business user configurable -Hosted in the UK with 99.9% Availability -Scalable to meet projected growth in accounts and users -Innovative future roadmap Implementation of a SaaS debt management solution -Design and configuration -Integration to DWP architecture -Migration of data from current solution -Testing and assurance -Training and knowledge transfer -Supplier project management BAU support for a SaaS debt management solution -Service desk -System maintenance -Performance monitoring -Change management support The value range of the procurement is estimated to be between £20m and £40m excluding VAT Maximum Contract Term of 10 Years including any optional extensions
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Tender Regions
North West
South West
North East
East of England
Yorkshire and The Humber
South East
East Midlands
West Midlands
Ireland
Wales
Scotland
Northern Ireland
London
CPV Codes
98000000 - Other community, social and personal services
Keywords
community support services
social welfare provision
personal care services
public engagement programs
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
