Awarded
GB-Glasgow: IVR Review Services
Descriptions
The service will include drafting new scripts, incorporating IVR best practice to enhance the flow of calls through the IVR, supporting SLC's aim to positively encourage customers to self-serve, reduce unwanted abandons and ensure callers are routed to the correct advisor.
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Tender Regions
CPV Codes
72590000 - Computer-related professional services
Keywords
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
