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Greater Manchester Metrolink — Operation and maintenance of a tram system.
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Descriptions
Transport for Greater Manchester (TfGM) is seeking to appoint an appropriately experienced and qualified operator-maintainer for its Greater Manchester light rail system, Metrolink. TfGM considers the Metrolink system to be a tram and are procuring the operator-maintainer on this basis.The contract will run from July 2017 for a term of 7 years with a potential extension of up to a further 3 years. In addition, there will be a contract option for TfGM to extend the term for an additional 1 year at the end of either the 7th or 10th year of the contract to accommodate any delay in the procurement process for a subsequent operator-maintainer.The successful contractor will be responsible for both the operation and maintenance of the Metrolink System and may also be responsible for some or all of the renewals. (The scope of renewals that the operator-maintainer will be responsible for has not yet been determined. It is also possible that the operator-maintainer will be required to deliver renewal services through a separate framework agreement).The Metrolink system is the largest tram network in the UK and is of strategic importance to the economy of Greater Manchester as it provides fast and frequent links across the Greater Manchester region supporting employment, leisure and tourism. By 2017, following completion of the phase 3 expansion project the system assets will comprise a fleet of approximately 120 trams, 180 km of track and overhead line, 93 stops, and 44 substations; two operational depots; and a patronage of approximately 40 million journeys per annum. In addition to the existing assets, during the proposed contract term the system may be extended to include at least one additional line and associated infrastructure which may include but not be limited to trams, track, overhead line, stops, and substations.Currently, system maintenance is the subject of two separate contracts. Maintenance obligations for the tram fleet and phases 1 and 2 of the system are included within the combined operations and maintenance agreement (COMA) with Metrolink RATP Dev Limited (MRDL) who are also the operator for the whole of the system. The maintenance obligations for phase 3 infrastructure are delivered under the design, construct and maintain (DCM) contract with the M-Pact Thales consortium (MPT), which is the contractor for the phase 3 extensions. Any additions to the Metrolink network whether envisaged now or later during the life of the Contract can be added to the Contract at TfGM's option.Both the existing maintenance, and operation and maintenance contracts are due to end in July 2017. It is TfGM's intention that the operation and maintenance for the full system (which may extend to maintenance not currently provided for in the agreements with MRDL and MPT) will be delivered under a single contract.
Timeline
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Tender Regions
CPV Codes
50331000 - Repair and maintenance services of telecommunications lines
79420000 - Management-related services
98351000 - Car park management services
45232332 - Ancillary works for telecommunications
71540000 - Construction management services
60130000 - Special-purpose road passenger-transport services
71631470 - Railway-track inspection services
50000000 - Repair and maintenance services
71317200 - Health and safety services
79342300 - Customer services
50324200 - Preventive maintenance services
71541000 - Construction project management services
50220000 - Repair, maintenance and associated services related to railways and other equipment
60210000 - Public transport services by railways
50332000 - Telecommunications-infrastructure maintenance services
32412000 - Communications network
71314200 - Energy-management services
60112000 - Public road transport services
Keywords
customer care
telecom network
client support
cleaning cycles
city bus transit
risk management
firmware update
client relations
car park booking
business support
budget planning
tower inspection
event coach hire
energy auditing
service desk
backup testing
cost overrun analysis
risk mitigation planning
progress reporting
rail network service
contract administration
rail tension testing
municipal bus network
procurement oversight
corporate services
passenger rail transport
site logistics strategy
preventive servicing
workplace safety audits
utility efficiency
bogie maintenance
customer interaction
scheduled inspections
copper wire replacement
passenger road transport
metro rail operations
tourism coach service
VIP transport service
governance support
school bus service
system diagnostics
system health reporting
executive services
document control system
power usage analysis
troubleshooting visit
fiber optic repair
energy optimization
splice restoration
contractor scheduling
backup generator check
project scheduling
calibration service
ballast profiling
contract closure process
commuter bus routes
car park operations
facility security patrol
rail safety inspection
onsite repair support
stakeholder liaison
employee safety training
connector replacement
equipment repair service
value engineering
urban rail provision
telecom corridor build
fiber backbone check
communication network
managerial advisory
milestone tracking
budget reconciliation
microwave link alignment
parking asset oversight
employee transfer bus
parking fee collection
help desk services
line fault tracing
cable joint repair
operations coordination
public train operations
energy management
site logistics planning
rail system maintenance
node cooling check
deliverable verification
rail braking system test
signal quality test
mass transit bus service
suburban rail service
energy cost control
public coach operations
resource coordination
rail passenger journey
power backup test
line insulation check
workflow optimization
consumer assistance
commuter rail line
pole line tightening
utility usage monitoring
threshold alert setup
repair diagnostics
shelter HVAC service
contractor briefing
track vehicle repair
emergency repair team
rail equipment overhaul
efficiency improvement
safety program review
cable duct installation
base station servicing
organizational support
special needs transit
component stress tests
transit rail commuting
city rail transit
depot workshop services
mast re-galvanization
rail torque calibration
rail wear measurement
after-sales support
parking lot supervision
vehicle access control
customer services
resource planning
on-site safety monitoring
infrastructure vehicle repair
track alignment surveying
health & safety inspections
accident prevention services
management-related services
telecom civil support structures
space allocation management
telecom site preparation works
data communication systems
workplace hazard management
road-based public transport
maintenance contract service
urban transport provision
project communication coordination
regulatory compliance monitoring
sleeper condition inspection
administrative management
parking policy enforcement
scheduled transit service
network exchange groundwork
disability transport service
H&S policy implementation
ultrasonic rail defect detection
building energy management
rail track geometry evaluation
underground cable servicing
energy performance services
support works for fibre/copper
component replacement service
quality assurance planning
lot maintenance coordination
network infrastructure trenching
telecom groundwork support
hardware health monitoring
service schedule planning
communications utility support works
corporate shuttle provision
occupational risk assessments
railway component servicing
construction coordination
change order administration
service experience management
construction project management
point and crossing inspection
trench & conduit for comms
patient transport vehicle
milestone target planning
municipal shuttle service
airport shuttle operation
networked communication infrastructure
preventive maintenance program
site operations management
infrastructure cabling test
general management consulting
health and safety compliance
Workflows
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