Closed
Hardship Funding for Low-income Families Raising Children with Disabilities and Serious Illness
Descriptions
To procure a service to support low-income families raising disabled or seriously ill children and young people by providing them with grants and support to improve their quality of life and ease additional daily pressures, on top of their statutory entitlements. We expect the service to: help families identify the additional support they need, including signposting other services or entitlements; provide them with grant funding to pay for or otherwise provide specific goods and services to meet key needs; expand outreach in disadvantaged areas to ensure families who need support most are receiving it; and provide research and evaluation to the department on the needs and experiences of families.This recognises that some families of children and young people with disabilities face additional costs. The Government has provided funding for such grants and support since the 1970s as part of its overall package of support for families raising children with disabilities and serious illness.
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
85322000 - Community action programme
79512000 - Call centre
98133100 - Civic betterment and community facility support services
75200000 - Provision of services to the community
Keywords
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
corporate registry services
enterprise license management
business permit facilitation
commercial documentation handling
corporate records maintenance
organizational compliance support
company registration filing
trade license administration
corporate registry coordination
business operations facilitation
community outreach services
local welfare programs
neighborhood support services
public assistance management
social inclusion initiatives
community facility coordination
civic engagement support
residential program delivery
volunteer coordination services
municipal welfare distribution
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
community engagement programs
local civic projects
neighbourhood initiatives
communal development schemes
social inclusion campaigns
participatory projects
local public action
community-driven intervention
civic outreach
grassroots programs
community support services
social welfare provision
personal care services
public engagement programs
community centre management
local infrastructure planning
civic engagement training
neighbourhood improvement projects
town hall facilitation
public park coordination
municipal program support
participatory budgeting assistance
community consultation services
urban revitalisation planning
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
