HEFCW Business Continuity Solution

Descriptions

Tender for a Business Continuity Solution for the Higher Education Funding Council for WalesTender reference: T09HE/2017/18The Higher Education Funding Council for Wales (HEFCW) wishes to let a contract for access to a web-based solution for the secure, offsite electronic storage of its business continuity plans and supporting data.The business continuity solution must be: accessible to all of our employees via the internet; user friendly; allow critical documents and contact details to be securely stored; allow us to communicate with our employees; and be available 24/7 365 days a year.The provider will be required to provide training for three employees and will assist these employees with the initial setup. There must also be ongoing support available through the lifetime of the contract which is most likely provided through an on-line or phone helpdesk system.We anticipate that the contract for this work will be awarded during February 2018. The initial contract will be for a period of three years, with the option to extend for a further three years (i.e. up to a maximum of six years in total).Award of this contract will be subject to a satisfactory financial evaluation.If you have any queries about HEFCW’s business continuity arrangements or the tender/contract please contact Alison Haggett, Head of Information Systems and Facilities at Alison.Haggett@hefcw.ac.uk or telephone 029 2085 9650.HEFCW will be going to open tender for this contract. Interested suppliers should obtain the tender documents via the eTenderwales portal. The tender should then be submitted via the e Tenderwales portal no later than Noon 5 February 2018.If you have any queries relating to the tender, please contact Mrs Karen Wolliner, Senior Procurement Manager, on 029 20859714 or via email at karen.wolliner@hefcw.ac.uk.Instructions for accessing the eTenderwales portal:HEFCW will be conducting this procurement exercise through the etenderwales portal https://etenderwales.bravosolution.co.uk. Tender documents and other information must be downloaded from and returned through thisportal. If you require any further assistance, the BravoSolution helpdesk is available on:Email: help@bravosolution.co.uk Phone: 0800 368 4850 / Fax: 020 7060 0480The specific details of the online tender are:Main Project code 38035 – ITT Code 66024 Business Continuity Solution for the Higher Education Funding Council for Wales.E-TENDER ACCESS INFORMATION:- Go to https://etenderwales.bravosolution.co.uk- The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.- Registration involves accepting a User Agreement, and providing basic information about your Organisation and about theUser performing - The User who performs the Registration becomes the Super User for the Organisation.- On registering on the Platform the Super User will select a Username and will receive a password.- The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registrationpage.- In order to log-in to the Platform please enter your Username and Password.- Note: If you forget your Password then visit the homepage and click “Forgot your password?”- Registration should only be performed once for each Organisation.- If you think that someone in your Organisation may have already registered on this Platform then you must not registeragain.- Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.- Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left yourOrganisation).- Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Pleasecontact the Helpdesk access to the Platform.- Tenders must be uploaded to the BravoSolution portal by Noon 5 February 2018HOW TO FIND THE ITT:- Once logged in you must click on ‘ITT’s Open to all Suppliers’- Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the‘Express an Interest button’. move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page.- You will then see the full details of the tender along with any relevantdocuments in the ‘Attachments’ - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=75508