Awarded
Helpdesk systems and support (IS and Facilities)
Descriptions
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
Keywords
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors