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HMPO Document Management Services

Descriptions

His Majesty’s Passport Office (HMPO), part of the Home Office, as the Contracting Authority, is reviewing potential options for future Document Management services. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. The Document Management service requirement at a high level is to: - Sort inbound mail into various streams; - Validate and, where required, verify the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Store and retrieve documents upon return requests issued by HMPO. Please note, three Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. Links to the Prior Information Notices (PINs) for these are below: - https://www.find-tender.service.gov.uk/Notice/016322-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/017128-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/034859-2024?origin=SearchResults&p=1155

Timeline

Published Date :

1st May 2025 Yesterday

Deadline :

N/A

Contract Start :

12th Nov 2026

Contract End :

12th Nov 2030

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors