Closed

Housing Management System

Descriptions

Thirteen Housing Group are currently assessing options to improve customer service and experience delivered, which may include changes to the IT systems providing housing management and related functions. As part of this assessment, we are engaging with suppliers to determine a high-level overview of potential options.

We will use the outcome of the Preliminary Market Engagement to inform the most suitable route to market.

Please register on the Thirteen Housing Group's In-tend procurement portal and you will be able to place a bid if and when the tender goes live. https://www.thirteengroup.co.uk/page/procurement.

Timeline

Published Date :

31st Jul 2025 3 months ago

Deadline :

21st May 2025 5 months ago

Contract Start :

5th Jan 2026

Contract End :

4th Jan 2029

Tender Regions

North East North West Yorkshire and The Humber East Midlands West Midlands East of England London South East South West

CPV Codes

72212445 - Customer Relation Management software development services

Keywords

CRM platform development

customer interaction module

lead-to-cash integration

sales pipeline software

contact analytics dashboards

campaign management features

customer support ticketing

feedback loop modules

personalization engine

CRM API integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

THIRTEEN HOUSING GROUP LIMITED

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors