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Housing Tenants and Leaseholders Customer Portal - Market Engagement
Descriptions
MARKET ENGAGEMENT
Milton Keynes City Council is seeking to improve it's digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC's Housing Online product. NEC Housing is used for the recording of most of our Housing services.
Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants.
We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72267000 - Software maintenance and repair services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72263000 - Software implementation services
72260000 - Software-related services
72268000 - Software supply services
Keywords
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
