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How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?
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Descriptions
Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer.Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help.Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-supporthttps://www.civtech.scot/how-to-apply-civtech-8
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
85300000 - Social work and related services
71314200 - Energy-management services
Keywords
IT consulting
client advocacy
social outreach
web services
case management
network support
cloud services
energy auditing
IT outsourcing
utility efficiency
software development
cybersecurity support
application maintenance
power usage analysis
social assistance
energy optimization
psychosocial support
community care programs
social integration
help desk services
digital transformation
energy management
technical support
social support services
energy cost control
community welfare
system integration
utility usage monitoring
software customization
efficiency improvement
IT infrastructure management
support services delivery
building energy management
energy performance services
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