Closed
HR Payroll CRM and ICT Helpdesk Single Platform.
Descriptions
The council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR and Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategic opportunity.Recently the Council has implemented the Financial Management System Integra. This is not within the scope of this project.The Council are looking for 1 or multiple suppliers to provide capabilities to support some, all and not limited, to the above functionality on a single platform.
Timeline
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Tender Regions
CPV Codes
72268000 - Software supply services
Keywords
software sales
IT application supply
software distribution
licensed software supply
off-the-shelf software
software licensing
packaged software delivery
commercial software solutions
enterprise software provision
digital software products
Workflows
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Details
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