Closed

HR Payroll CRM and ICT Helpdesk Single Platform.

Descriptions

The council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR and Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategic opportunity.Recently the Council has implemented the Financial Management System Integra. This is not within the scope of this project.The Council are looking for 1 or multiple suppliers to provide capabilities to support some, all and not limited, to the above functionality on a single platform.

Timeline

Published Date :

2nd Nov 2017 7 years ago

Deadline :

2nd Nov 2018 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

Keywords

software distribution

licensed software supply

packaged software delivery

enterprise software provision

off-the-shelf software

software licensing

commercial software solutions

software sales

IT application supply

digital software products

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors