Awarded
iCasework case management for councillors
Descriptions
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
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CPV Codes
48000000 - Software package and information systems
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Possible Competitors
1 Possible Competitors
