ICT Infrastructure for Swansea University

Descriptions

Swansea University wishes to appoint a single Service Provider for the provision of ICT Infrastructure for Swansea University.The University will enter into a three year contract with the option to extend for a further period of two years (3 (+2) years). The contract will require the Service Provider to achieve the ICT infrastructure solution for the Science & Innovation Bay Campus against a programme of set timescales to be identified at the ITT stage. The scope of contract will also encompass the ongoing provision of ICT infrastructure to existing Swansea University premises.The successful service provider shall also offer support services for any proposed equipment, demonstrating a proven ability in providing a high level of support for that equipment. They must also have a direct relationship with any proposed manufacturer, for example, via a channel partnership arrangement. Support services will include where necessary maintenance of both existing and future equipment purchased under the supply contracts; and technical support for initial configuration and/or installation of equipment as may be required.The University wishes to appoint a single Service Provider for the provision of this Contract. However the University welcomes the opportunity for the Service Provider to subcontract to other trusted and vetted organisations in order to achieve the solution which best meets the University’s requirements. Tenderers should note that the Service Provider will be the only point of contact for the University in the undertaking of the contract and that the Service Provider will solely be responsible for the management of subcontractors, as well as ensuring that all services are fully integrated as required.NOTE: The authority is using eTenderwales to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.To access eTenderwales, express your interest in this notice and access the tender documentation please visit https://etenderwales.bravosolution.co.uk/web/login.shtml and search for PQQ/ITT code pqq_31380 within the appropriate area.