Awarded
ICT Infrastructure Improvement Programme.
Request tender documents
Save your time. You just request and we will send you the available documents.
Request for bid service
Save your time. You just request and we will arrange tender related all available documents to bid writers for the best possible quote.
Descriptions
The Trust wishes to appoint a new external supplier for the provision of ICT Infrastructure Services to the Trust ("ICT Infrastructure Service") to support approximately 3,950 whole time equivalents (of which 350 are bank/agency staff) across 3 main sites, with 1 satellite site.This ICT Infrastructure Service includes the transition to and provision of services, such as:— Service Desk Services;— Service Management, including Capacity, Availability, Disaster Recovery, Business Continuity and Security to agreed service levels;— Data Networks;— Data management including, but not limited to, storage, back up, restore and archive;— Information management;— Desktops, Laptops and other end user devices;— Fully integrated Unified Communications (e.g. LAN, WAN & mobile connectivity);— Infrastructure;— Videoconferencing;— Fixed and mobile telephony;— Printing services;— Application Hosting;— Transition and implementation services.The Bidder will be aware of the continuing changes that are occurring both in technology, and within the NHS at large. The Bidder must be able to flex its service arrangements to take into account these changes in technology and organisational structure that will inevitably occur during the five-year life of the contract. With this in mind, the Bidder shall be required to demonstrate they are capable of increasing the service provision to additional users by a factor of up to x 2 over the life of the contract.The Trust is also looking for a Service Provider who has the ability to introduce innovation in the use of technology and associated processes across the Trust with a focus on continuous improvement. This concept of innovation should equally apply to the financial aspects of the contract arising from the procurement.The Trust may wish to extend, during the term of the contract, the ICT Infrastructure Services to cover potential clinical or information systems, business applications, integration and portals and digital service user engagement, such as teleheath. The services may be extended under this contract either during the procurement process itself, or during the term of the contract under change control procedures.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
72315200 - Data network management services
32571000 - Communications infrastructure
72611000 - Technical computer support services
32522000 - Telecommunications equipment
72267200 - Repair of information technology software
72000000 - IT services: consulting, software development, Internet and support
72317000 - Data storage services
51611000 - Installation services of computers
32428000 - Network upgrade
72590000 - Computer-related professional services
30213300 - Desktop computer
32412120 - Intranet network
32413000 - Integrated network
72910000 - Computer back-up services
32412100 - Telecommunications network
32424000 - Network infrastructure
72253200 - Systems support services
72540000 - Computer upgrade services
30236000 - Miscellaneous computer equipment
30213100 - Portable computers
72253100 - Help-desk services
72610000 - Computer support services
64215000 - IP Telephone services
30213200 - Tablet computer
48517000 - IT software package
72510000 - Computer-related management services
Keywords
IT tool
IT data vault
Windows tablets
fault fixing
workstation PC
digital storage
IT consulting
cabling systems
stylus tablets
gaming rigs
desktop aid
offsite storage
web services
Android tablets
comms systems
all-in-one PCs
touch-screen PCs
intranet network
network upgrade
rugged notebooks
network support
cloud services
rugged tablets
code correction
desktop servers
system recovery
secure storage
travel laptops
internal network
network nodes
error debugging
data recovery
2-in-1 tablets
secured network
computer gadget
private LAN
IT peripheral
data archiving
device accessory
notebook PCs
slate tablets
unified network
network routers
ultrabooks
carrier network
software repair
e-reader tablets
base stations
tower desktops
digital notepads
network backbone
cloud backup
IT outsourcing
subnet management
network service routing
hardware enhancement
retention scheduling
lightweight computers
client-computer support
standalone PC setup
network infrastructure
LAN infrastructure
tailored IT solutions
customer support panels
telecom equipment
user support solutions
technical equipment
telephony network
IT service desk software
workstation PC setup
software development
cybersecurity support
network renovation
patch management utility
platform support modules
IT expert consultancy
broadband phone access
IT application repair
system uptime monitoring
helpdesk coordination
remote data replication
cloud data storage
IT support services
application maintenance
corporate intranet
telecom hardware devices
system enhancement
enterprise network
network modernization
SIP voice communication
versioning systems
IT workflow engine
enterprise IT toolset
network management suite
home desktop systems
end-user device mounting
online voice network
educational laptops
live chat help modules
malfunction resolution
IT asset inventory
IT technical help
switching equipment
digital workflow control
fixed desktop units
automated backups
server uptime monitoring
infrastructure upgrade
pen-input devices
hosted PBX solution
telecom infrastructure
routing optimization
help desk services
service-level tracking
digital transformation
software-based telephony
remote support services
low-level OS support
virtual phone system
PC hardware mounting
technical assistance
technical support
incremental backup
infrastructure support
system refresh solutions
real-time usage tracking
IP voice infrastructure
OS assistance services
system troubleshooting
computer accessory
converged network
bandwidth allocation
network administration
computing assistance
system utilities bundle
electronic backup
system integration
office workstations
software customization
educational desktops
call logging tools
database preservation
full system image
desktop installation
mobile workstations
hosted storage systems
convertible laptops
VoIP call provision
telecom service network
LTE-enabled laptops
IP-based voice calls
program restoration
laptop setup service
software error fixing
integrated network
specialist IT services
business notebooks
secure file retention
personal computer deployment
technology renewal support
tech strategy facilitation
technical incident resolution
capacity improvement assistance
disaster recovery support
issue resolution scripting
technical systems advisory
system optimization services
IT infrastructure management
telecommunications network
internet telephony service
software crash resolution
centralized IT monitoring
IT infrastructure oversight
hardware-level diagnostics
computing profession services
help interface development
device compatibility resolution
hardware revision services
communications infrastructure
computing upgrade coordination
multi-monitor capable PCs
infrastructure troubleshooting
computer project expertise
computing workstation fitting
transmission infrastructure
technical support channels
IT performance supervision
multilingual help features
control panel configuration
digital professional support
infrastructure monitoring platform
network integration system
service desk implementation
component retrofit planning
computer asset management
remote diagnostics services
technical configuration help
combined network infrastructure
network backbone equipment
systems automation package
computing unit installation
software damage assessment
long-term data safekeeping
specialized IT assistance
managed support frameworks
real-time user assistance
professional technology support
critical failure response
software maintenance workflows
infrastructure lifecycle control
advanced system troubleshooting
performance boosting services
lifecycle upgrade management
patch application support
hardware lifecycle tracking
connection matrix control
upgrade module deployment
configuration deployment tool
user computer installation
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
