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ID 4215231 DfC - PRONI - Catalogues Plus (PCP) System – Support and Development
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Descriptions
The Public Record Office of Northern Ireland (PRONI) is a division of the Department for Communities (DfC). PRONI Catalogues Plus (PCP) is PRONI’s master catalogue system. It is a business critical system essential to the acceptance and management of records, and making records accessible to the public. PCP allows PRONI staff to create and maintain a catalogue of the records under PRONI’s care and to manage the location details of physical records. PCP also receives catalogue data from PRONI’s Digital Preservation system, enabling staff and the public to access digital records. The high-level objectives of this contract are: • Support - To put in place support and maintenance for PRONI’s PCP system; and • Development – To establish a contract that will allow for changes to and enhancement of the PCP system.
Timeline
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72000000 - IT services: consulting, software development, Internet and support
72232000 - Development of transaction processing and custom software
72610000 - Computer support services
72230000 - Custom software development services
Keywords
IT consulting
desktop aid
web services
network support
cloud services
IT outsourcing
client-computer support
user support solutions
software development
cybersecurity support
IT support services
application maintenance
ledger automation
IT technical help
help desk services
digital transformation
low-level OS support
remote support services
technical assistance
technical support
infrastructure support
system troubleshooting
computing assistance
system integration
domain-specific coding
software customization
secure checkout engine
banking software coding
financial API coding
technical incident resolution
payment gateway module development
system optimization services
IT infrastructure management
industry-aligned solution delivery
software crash resolution
high-volume transaction systems
hardware-level diagnostics
device compatibility resolution
custom interface building
requirement-driven development
specialized backend logic
end-user feature customization
settlement processing routines
vertical application programming
technical configuration help
critical failure response
invoice and billing integration
bespoke application design
advanced system troubleshooting
tailored software solution creation
transactional recordkeeping systems
Workflows
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