Closed
ID 4871622 - DfE - Invest NI - Replacement of INI Customer Portal - PME
Descriptions
DfE - Invest NI - Replacement of INI Customer Portal - PME **PLEASE NOTE - THIS IS NOT A PUBLIC TENDER COMPETITION - PRE-MARKET ENGAGEMENT EXERCISE ONLY** The Department for the Economy, Invest NI is currently preparing to initiate a procurement process to establish a contract with a Supplier to provide a new customer portal that will replace its existing MyINI customer portal. Prior to initiating the procurement Invest NI wishes to establish the level of market interest in participating in the procurement process. Interested parties are requested to complete the questionnaire within the CfT documents area. Any requests for clarification relating to this exercise must be communicated using the secure messaging function on the eTendersNI portal. Responses to requests for clarification will be communicated by CPD to all interested suppliers through the eTendersNI messaging system. Your completed questionnaire should be uploaded within the eTendersNI portal via the relevant Call for Tender (CfT) clarifications messaging function. **PLEASE NOTE: ALL COMPLETED QUESTIONNAIRES MUST BE SUBMITTED VIA THE MESSAGING FUNCTION on eTendersNI (under reference ID 4871622), BEFORE 3PM ON 28 JULY 2023**.
Timeline
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Tender Regions
CPV Codes
48780000 - System, storage and content management software package
48000000 - Software package and information systems
72212510 - Communication software development services
48482000 - Business intelligence software package
48311000 - Document management software package
72212445 - Customer Relation Management software development services
48211000 - Platform interconnectivity software package
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
platform interconnectivity software
middleware
integration layer application
system bridge tools
electronic filing system
document archiving software
records management suite
digital document repository
metadata-driven DMS
version control software
compliance document storage
workflow-enabled DMS
enterprise document platform
secure document library
CRM platform
lead nurturing tool
customer profiling engine
sales pipeline tracker
opportunity management system
client interaction log
marketing automation suite
customer dashboard UI
contact segmentation tool
customer feedback analyzer
data warehousing tool
OLAP analysis engine
KPI visualization suite
predictive analytics software
BI reporting platform
performance monitoring dashboard
executive insight tool
data mining software
scorecarding tool
decision support system
enterprise storage manager
file lifecycle tracker
document indexing engine
system configuration suite
digital content manager
RAID control software
network storage handler
backup scheduling tool
access control module
metadata manager
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
chat system programming
VoIP integration
messaging queue services
real-time connection modules
presence detection
multimedia call handling
network signaling protocol
communication UI libraries
low-latency messaging
message encryption services
webinar integration
communication plugin development
network handshake modules
multi-user conferencing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
