Awarded
ID 1688111 — DoF IT Assist — Software to Provide Public Use Kiosk Management and Hosting Service
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Descriptions
IT Assist provide a centralized shared IT service to NICS Departments and ALB’s. The service includes the supply and support of Windows desktops and laptops for use on the secured NIGOV network. IT Assist intends to offer an additional service where Public use Kiosks can be managed and deployed without compromising existing NIGOV security or controls. This procurement is for the purchase of hosting services, software and licenses to enable IT Assist to manage and provide public use kiosks over a potential 5 year contract. Over the life of this contract, IT Assist may require up to maximum of 200 licenses. IT Assist will order licenses throughout the contract as and when there is a business need and cannot guarantee the amount of licenses that are purchased. All licenses purchased throughout the life of the contract must be coterminous with the initial purchase date. The competition does not cover the procurement of any kiosk hardware or operating system licenses. IT Assist will deploy and support this service on a day to day basis. There is no need for external professional services or consultancy to deploy and configure software. Contract for software, licenses, and hosting for an initial period of 2 years with 3 optional extension periods of 12 months.
Timeline
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Tender Regions
CPV Codes
48900000 - Miscellaneous software package and computer systems
72260000 - Software-related services
72510000 - Computer-related management services
Keywords
network service routing
user manual creation
helpdesk coordination
integrated IT solution
integration planning
version upgrade support
turnkey IT system
digital workflow control
mixed-license software
training and onboarding
bespoke systems package
deployment assistance
multi-purpose software toolkit
centralized IT monitoring
software lifecycle guidance
IT performance supervision
tech writing and documentation
service desk implementation
contract-based software set
computer asset management
cross-platform system bundle
managed support frameworks
infrastructure lifecycle control
platform migration services
vendor-neutral software pack
hardware lifecycle tracking
diverse application suite
software bundle installer
Workflows
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