Awarded
ID 3519924 DoF - Spatial NI Managed Service
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Descriptions
Spatial NI managed service contract expires on 10th October 2021. Therefore a new contract is required to be operational from 11 October 2021 for support and maintenance of the Spatial NI system. This tender exercise aims to provide continued managed service cover until the expiry of the NICS GI support contract on 19th October 2024. The scope of this project is to successfully continue the provision of an Ordnance Survey of Northern Ireland (OSNI) web services platform from Land and Property Services (LPS) Ordnance Survey with associated business and process change, which will serve the organisation’s business needs for of the next 3 years from 11th October 2021 and provide continuity of delivery of Northern Ireland Mapping Agreement and Local Government Mapping Agreement. The Spatial NI system is built with ESRI ArcGIS Enterprise which LPS uses to provide web mapping services to NIMA customers. The solution is hosted on the Northern Ireland Civil Service cloud infrastructure and managed by IT Assist. The managed service contract will be focused on management and support of the software provided by the incumbent supplier. Please see document entitled “ID 3519224 for full details of the requirement”.
Timeline
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72600000 - Computer support and consultancy services
72610000 - Computer support services
Keywords
IT consulting
desktop aid
web services
network support
cloud services
systems aid
IT outsourcing
IT support consulting
systems assistance
client-computer support
user support solutions
software development
cybersecurity support
IT support services
application maintenance
technical IT consultancy
help desk services
digital transformation
remote support services
technical assistance
technical support
system troubleshooting
tech advisory services
computing assistance
system integration
software customization
hybrid support services
computing guidance
technical incident resolution
IT infrastructure management
professional tech consultation
operational support advisory
technology troubleshooting consultancy
Workflows
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