Awarded

ID 1581478 PPS NI — Case Management System Support and Development

Descriptions

PPS NI require support, maintenance and development of their current case management system which integrates with causeway and the support and maintenance of a small number of related systems.

Timeline

Published Date :

3rd Jul 2019 6 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

27th Jun 2019

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

system monitoring tool development

configuration management modules

telemetry API programming

backup orchestration

patch management systems

system diagnostics modules

infrastructure automation scripts

threshold alert engines

admin UI development

resource provisioning

misc custom software

ad hoc system modules

bespoke tool integrations

niche application development

one-off utility coding

specialized workflow tools

customized system adapters

unique integration scripts

tailored software modules

atypical system prototypes

integrated development environment modules

code editing tools

project skeleton scaffolding

developer plugin support

code linting integration

live preview modules

workspace configuration tools

project templating engine

dev workflow scripting

code refactoring utilities

IT operations management

network administration

system provisioning

infrastructure maintenance

helpdesk support

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

end-to-end system services

IT support framework

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

business continuity planning

IT failover solutions

recovery time objective (RTO) setup

data center replication

backup restoration services

disaster simulation testing

DR site provisioning

resilience engineering

recovery infrastructure setup

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

deployment scripting

integration with existing systems

post-install configuration

rollout planning

change management assistance

implementation success tracking

feature enablement setup

software maintenance

bug fixing

application updates

software patching

error correction

system performance tuning

IT repair services

version upgrades

legacy system support

IT software maintenance

application upkeep

system updates

corrective maintenance

preventive maintenance

software servicing

software error resolution

patch management

IT system support

ongoing software care

software repair

code correction

error debugging

malfunction resolution

system recovery

IT application repair

program restoration

fault fixing

software damage assessment

software error fixing

IT asset support

system lifecycle administration

technology operations assistance

digital service provisioning

endpoint management

integrated tech solutions

computer utility coordination

on-premise system support

general computing assistance

workstation management

network configuration

LAN/WAN setup

data transmission support

network architecture

secure communication infrastructure

connectivity solutions

IP routing services

wireless network deployment

network traffic control

enterprise network integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors