Awarded
Inbound Mail and Document Management for DWP
Request tender documents
Save your time. You just request and we will send you the available documents.
Request for bid service
Save your time. You just request and we will arrange tender related all available documents to bid writers for the best possible quote.
Descriptions
This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components: Envelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules. A Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable. A Records Management service where the Supplier will manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
72512000 - Document management services
79995100 - Archiving services
48311100 - Document management system
79999100 - Scanning services
63121000 - Storage and retrieval services
Keywords
image conversion
file indexing
scan management
archival storage
bulk scanning
DMS solution
archival tagging
image capture
record retention
records archiving
paperless office system
document scanning
document preservation
paper digitisation
archival standards
enterprise file handling
goods dispatch system
supply chain picking
metadata indexing
document indexing tool
retrieval services
document conversion
high-resolution scanning
item picking logistics
archival indexing
archive maintenance
digital archiving
archive box retrieval
automated document routing
document lifecycle manager
document lifecycle automation
retrieval order processing
pallet retrieval operations
automated document capture
inventory picking service
record collection service
regulated records management
enterprise content management
historical document management
structured filing systems
access authorization protocols
document encryption workflows
warehouse retrieval operations
permissioned data storage
audit-friendly document tracker
record versioning control
storage order fulfillment
collaborative document portal
scalable document infrastructure
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
